Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(5,080 Reviews)
Open Ratings Snapshot
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,749 out of 5,041
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
S5
on October 24, 2015
Posted by: Mistafixit609
from Ewing, New Jersey
Expertise:Intermediate
This is a great phone. Once I learned all the features it was a breeze to operate. Love Samsung.
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone miss the individual ring tone function
on October 24, 2015
Posted by: Dolphin2232
from Waldorf, MD, USA
Expertise:Intermediate
Great phone miss that you cannot assign a ring tone to the text messaging to individual contacts.
Pros: Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad Luck
on October 24, 2015
Posted by: Joewsb
from Houston Tx
Expertise:Expert
I've had bad luck with this phone. This is my Third replacement in 6 months. It runs hot, the battery life is short and it has a hard time maintaining LTE connection. Can't wait for my ContraCt to be up
Cons: Did not meet expectations, runs to hot, can't maintain let
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 25, 2015
Posted by: Fredspeeks
from Nc
After coming from a Galaxy S3, this phone is a huge step up. I love the camera on this phone. It takes great pictutes. The phone is snappy and quick, and software runs well.
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Samsung S5 has some awesome features and out preforms my previous phone.
on October 25, 2015
Posted by: Triton48
from Elkhart Lake, WI.
Expertise:Intermediate
My Samsung S5 is GREAT! It by far out performs my previous phone. But it still seems sluggish in some areas but overall I love this phone . Great product!!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best Phone Ever
on October 25, 2015
Posted by: Rocket4020
from Lake Elsinore,CA
Expertise:Intermediate
This device is far better than any Apple device I have ever used. It has a large variety of apps to have fun with and enjoy with your friends. I'm never going back to the ios devices ever this phone changed my view on cellular devices just with its overall functionality.
Pros: Realistic color, Bright display, Built-in speakers, Durable
Cons: none
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I hate this phone!
on October 25, 2015
Posted by: Courtxan
from Longview Texas
The screen on my absolutely fabulous note3 broke so I had to go to a contract and this horrid phone ! Dropped calls , missing messages , and email malfunctions are just a few of the things I've had to deal with. And I have never had a slower phone. I regret not spending the extra $ 50 I didn't have to fix my Notes shattered screen and stayed with prepay!
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations, slow
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has a wide variety of options
on October 25, 2015
Posted by: Bigmac1w
Expertise:Intermediate
I enjoy my Samsung G5 mostly for the vast amount of features and options it alows the user to have.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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