Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(5,080 Reviews)
Open Ratings Snapshot
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,749 out of 5,041
)
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Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Solid phone
on October 2, 2015
Posted by: Otakuforlife
from Westminster, CA
Expertise:Intermediate
I was ready to upgrade my S3 and I looked around at other phones, but since I was on my third Samsung phone with no issues and didn't feel the need to spend the extra money on the S6 (and had wanted the S5 for awhile now) it was an easy decision. Not only is the S5 easy to use and setup but it performs well and is plenty powerful. I like the new features that come with the phone and the Android 5.1.1 update, but the one thing I really like is the battery life. I've streamed music for hours on end, surfed the Web, downloaded apps and had GPS constantly running and yet still had plenty of battery life left. It's nice to be able to use the phone all day and only need to charge it once
Pros: Realistic color, Bright display, Durable, Lightweight, battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on October 2, 2015
Posted by: MercersLegend
Its better than my S4. Runs smooth as butter. Its great
Pros: Realistic color, Bright display, Built-in speakers, Durable
Cons: can freeze
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great until new update came out
on October 2, 2015
Posted by: barnick0412
from Cumming, GA, USA
Expertise:Expert
I loved my phone until the new update came out because the new phone came out. It turned from great to slow, would freeze, get hot, and more.
Samsung was very helpful when I called and told me a fix would be coming out soon. Unlike my provider who just tried to sell me the newer phone.
Pros: Realistic color, Bright display, Durable, great cases
Cons: poor after update
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy s5
on October 2, 2015
Posted by: Melissa1982
from Thurmond, nc
Expertise:Beginner
Great phone and easy to use. I like it a lot. You cant be at the price u have to pay either
Pros: Durable
Cons: Not high def
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on October 2, 2015
Posted by: Oldnavy22
from Eastern, CT
Features allow ease of use even for a first time smart phone user
Pros: Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My apps load really fast
on October 3, 2015
Posted by: Number1Boss
from Ohio
My apps load really fast. The camera is great and you can add more memory where in the new versions you can't.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No doubt the best Samsung phone to date
on October 4, 2015
Posted by: Tvmann99
from Mazeppa, MN, USA
Expertise:Expert
This phone is much better than the S3 that I replaced. It's even a bit larger. Also newer and faster. The booting time is even better. Apps load much faster. A very good phone.
Pros: Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on October 4, 2015
Posted by: Anonymous
from Utah
Expertise:Expert
I've used other phones in the past and I love my S5. It's ease of use from browsing to the functionality of apps from third parties is incredible. I love the fact that my phone can interact with other devices such as televisions and appliances. Samsung, you have a great product here!
Pros: Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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