Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4
Great Phone
on September 16, 2015
Posted by: bslagter916
from Sacramento,Ca
I love my Gs5, I think my Gs5 is better than any other phone out, especially the Iphone..
Pros: Realistic color, Bright display, Durable, water proof
Cons: the gyro goes bad easily
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Know issues ??
on September 16, 2015
Posted by: Anonymous
from Van Buren, ME, USA
Expertise:Expert
I upgraded my Galaxy S4 to the S5 and initially was very happy with some of the features but was displeased with a few other aspects. First was the wall charger and the mobile charger, Samsunng changed these designs so know you are forced to buy new chargers as the S4 ones are incompatible, bad decision Samsung, 2nd was the sim card slot that disappointed me, the S4 has 2 separate well built slots for the sim card and micro sd card, but the S5 has them piggybacked and I could not fit the sim card in the sim card spot, my cell phone provider had me insert the sim card into the micro sd card slot so it would work, thus leaving me unable to use my micro sd card. Then just 2 weeks after activating my phone it quit working, giving me an invalid sim card message. I contacted my cell phone provider and was told it was a know issue and they would open a ticket on it. I then had to reactivate my S4 as my new S5 no longer worked. I am not a happy camper..
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone...
on September 16, 2015
Posted by: Wolfspawn1701
from SOUTHERN VIRGINIA
Expertise:Expert
Fast processor, 16 gb internal memory(pared with 64gb sd card) and waterproof...Like most phones today too much junk comes pre-installed and it really needs a way to remove it.... Overall VERY SATISFIED
Pros: Inexpensive, Bright display, Built-in speakers, Durable, Lightweight
Cons: too much junk non-removable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My samsung Galaxy s5
on September 16, 2015
Posted by: Love4ever09
from Merced ca
Expertise:Intermediate
I fell in love with my galaxy after awhile of using it. It has a lot of features so it was hard to learn them all. I am still learning features after using it a year. I dont plan to love another phone as much as this one.
Takes clear pictures in sunlight.
Pros: reliable
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Great with a few flaws
on September 17, 2015
Posted by: justderpin
from San Francisco, CA, USA
Expertise:Intermediate
Overall this phone is perfect for what I need, there are just a few flaws I've found. First of all, I like the expandable memory and removable battery. These are hugely important factors that new phones are lacking. See more later on the importance of this. I think the size is good, maybe just a tad too big. The IP 67 rating is great though I haven't tested it out fully. I like the battery life of the phone. Now for the cons, first off, sometimes the phone gets hung up on apps and won't respond for a while. This is a fresh install only a month old and this is already happening. This never happened on my 3 year old S3. Second, there is an odd issue where the battery almost instantly drops from around 100% power to 80% power. From there the battery life is good but I always lose that top percentage very quickly. The last and biggest issue with this phone is that the 16gb internal memory is not even close to enough (luckily the SD card mostly resolves this). With a large SD card I have as many apps as possible installed on SD (many apps will not allow this), and all possible app data and pictures also stored on the SD card. The only thing stored on the phone memory is apps which I cannot move to the SD card. With this configuration my phone memory is completely full and apps regularly won't update due to the phone memory being full. The only workaround I've found is clearing the phone cache and then updating. But the cache will just fill right up again so it's not a great solution. Overall though, the phone is fairly quick and has great features.
Pros: Bright display, Durable, long battery life
Cons: Too big, Did not meet expectations, internal memory not nearly enough
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
a step ahead from me s4
on September 18, 2015
Posted by: grande
Expertise:Intermediate
no complains as of yet. keep up the good work. and thank you.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great value
on September 19, 2015
Posted by: mustafa85
from Austin Texas
Expertise:Expert
I love my s5 great value great camra easy to use good bang for your buck
Pros: Inexpensive
Cons: Not high def
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
size is perfect!
on September 19, 2015
Posted by: cmo323
from Fort Worth, TX, USA
Expertise:Intermediate
I love this phone. The only thing i wish was different is the stylus. I wish it had one! I miss that feature from my note 3. other than that it is a great phone.
Pros: Inexpensive, Bright display, Durable, Lightweight
Cons: no stylus
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US