Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5
Love Samsung
on September 4, 2015
Posted by: petetar
from Iowa
Expertise:Intermediate
I have owned several Samsung phones from the Aviator to my current Galaxy S5. Phones are easy to use, they continue to get " smarter " and more durable. I love my Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i've had so far.
on September 4, 2015
Posted by: M45Eagle
from El Cajon, Ca
Expertise:Intermediate
This is the best phone I've had so far. Only gripe would be the plastic edges and the battery should be 3500 maH. Still, it's the best phone I've had. My wife also has a Samsung phone (Grand Prime)
Pros: Bright display
Cons: battery life should be 3500 mah
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Always freezes
on September 4, 2015
Posted by: Sosodef
from Houston,Tx
Expertise:Intermediate
The phones System UI always stops. The screen freezes when sending messages or playing games. I've never had these issues with the S3.
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Camera/Series (sp)
on September 5, 2015
Posted by: reflection
from California, USA
The camera does a wonderful job reproducing what the eye sees in colors. Only one problem....when taking pictures of bright things (sunsets, moon, etc.), it reflects a dot of light in the picture I have yet figured out how to stop or get rid of. This of course has ruined every sunrise, sunset, moon, etc. shot I've taken. See beautiful sunrise below. Notice the white spot below the sun area?
Miss Series is a GREAT disappointment for locating information. She frustrated me so badly, so often, I don't even use it anymore. I use another search source that is far, far friendlier and smarter. I'm unable to find a way to change her to a male voice, a smarter person or anything. My friends's Apple phone has a fabulous series......she has even given him a name because he is so friendly, smart and fun to talk to. He is actually quite personable and uses her name as well. Even thinks on his own sometimes and says something really off the wall and funny. Often we think he's a real person! Easily locates the things she is searching for.
Why is it we are unable to choose the series voice and person we want?
I also find some programs quite difficult to negotiate for the layperson with this phone.
I am on my 2nd phone, as the first one was horrible! I was ask continually to repeat things because the other party could not hear me. When in an emergency situation trying to talk to my veterinarian occurred one day, and having to yell as I always did, I began the 3 month plus process of replacing my phone. It was a nightmare in itself. At least people can hear me now.
I do have all intentions of turning this in for an Apple at contract time. Far too many hassles, though it ended okay.
Miss Series is a GREAT disappointment for locating information. She frustrated me so badly, so often, I don't even use it anymore. I use another search source that is far, far friendlier and smarter. I'm unable to find a way to change her to a male voice, a smarter person or anything. My friends's Apple phone has a fabulous series......she has even given him a name because he is so friendly, smart and fun to talk to. He is actually quite personable and uses her name as well. Even thinks on his own sometimes and says something really off the wall and funny. Often we think he's a real person! Easily locates the things she is searching for.
Why is it we are unable to choose the series voice and person we want?
I also find some programs quite difficult to negotiate for the layperson with this phone.
I am on my 2nd phone, as the first one was horrible! I was ask continually to repeat things because the other party could not hear me. When in an emergency situation trying to talk to my veterinarian occurred one day, and having to yell as I always did, I began the 3 month plus process of replacing my phone. It was a nightmare in itself. At least people can hear me now.
I do have all intentions of turning this in for an Apple at contract time. Far too many hassles, though it ended okay.
Pros: Realistic color, Bright display
Cons: Too big, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy phone
on September 5, 2015
Posted by: mirandollar
from lake city, fl
Expertise:Intermediate
Samsung is great and I plan on getting everything samsung. A smart TV, an NX1 camera, the next new phone, and if they have computers. 10/10 would reccomend!! And am definitely glad I made the switch from iPhone they're dank
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, camera quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Overall Product
on September 5, 2015
Posted by: Luv2watchsports
from Dobbs Ferry, NY
Expertise:Expert
I have used a lot of phones during my 36 years working with college athletics and I have to say that this phone enables me to be in constant contact with our coaches and student athletes. I can instantly look at schedules, watch live stats and communicate with alumni, administrators and friends instantly. Well done Samsung!
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, adds wireless networks quickly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great, no, make that GREAT Samsung product!!
on September 5, 2015
Posted by: terrysa
from Red Lion, PA
Expertise:Expert
Like every other Samsung product I've owned (S4 - Gear 2 Neo, etc) this performs great!!
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love It
on September 5, 2015
Posted by: JazzyJVL
from Michigan
Expertise:Expert
As you can see in the title I love m S 5. I would honestly recommend this phone, It has amazing features. However if you are someone who just likes the basic things, there is an option for you to simplify the phone also.
Pros: Realistic color, Built-in speakers, Lightweight, great camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US