Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4
Love this product.
on July 19, 2015
Posted by: Kayla6913037272
from Nebraska
Expertise:Expert
I love samsung in general.. I've never had any issues with them crashing or messing up.. like I have with other brands of phones. I haven't had to replace any of my Samsung products. They last up till I'm ready for a upgrade. And I'm not always easy on things..
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
disapointed in some features
on July 19, 2015
Posted by: nickmark59
from pittsburgh
Expertise:Expert
Was disappointed with cameras phone upgraded from a droid X2 camera was much better samsung camera does not have zoom feature also disappointed fm radio chip is not turned on like the feature on droid to listen to local fm with out chewing up data
Pros: Bright display, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
this product has great features.
on July 19, 2015
Posted by: myphone2015
from Hollister, CA
I've had my phone for a few weeks now. I really like it. I like some of the apps that came with my phone. Like the milk app. It has great music. I would recommend this phone to my friends and family.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent lightweight phone
on July 19, 2015
Posted by: Akalister
I'm used to a phone with a little more heft to it but am quite willing to adapt myself after seeing the capabilities displayed. I'm not entirely sure where to start.
The camera on this phone is incredible. Before, I felt like cameras were sort of a silly accessory to a phone that could never be used for actual benefit because they lacked enough detail but I've found that the definition displayed by this camera allows me to use it for real things and to disregard the thought of ever needing a camera simply for the sake of a camera.
I've not yet tested the water resistance, nor do I plan to purposefully do so but it makes me feel a little more comfortable about the phone.
It astounds me how light this phone is and yet the capabilities it still possesses. It fits nicely in my hand, I'm actually typing this on it, and is nicely comfortable to use.
The base system of the phone isn't entirely on par in my opinion, the home screen is bested by a free app, and I'm guessing it's just the current operating system but I can't set my phone to vibrate for texts and ring for calls.
Also the Samsung suggested apps are rather lacking and the reviews and responses both leave something to be desired.
In conclusion, the phone is amazing after slight adjustment.
The camera on this phone is incredible. Before, I felt like cameras were sort of a silly accessory to a phone that could never be used for actual benefit because they lacked enough detail but I've found that the definition displayed by this camera allows me to use it for real things and to disregard the thought of ever needing a camera simply for the sake of a camera.
I've not yet tested the water resistance, nor do I plan to purposefully do so but it makes me feel a little more comfortable about the phone.
It astounds me how light this phone is and yet the capabilities it still possesses. It fits nicely in my hand, I'm actually typing this on it, and is nicely comfortable to use.
The base system of the phone isn't entirely on par in my opinion, the home screen is bested by a free app, and I'm guessing it's just the current operating system but I can't set my phone to vibrate for texts and ring for calls.
Also the Samsung suggested apps are rather lacking and the reviews and responses both leave something to be desired.
In conclusion, the phone is amazing after slight adjustment.
Pros: Inexpensive, Durable, camera
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
GSV
on July 20, 2015
Posted by: Vanman74
Expertise:Expert
I dislike the removal of continuous scrolling menus and the lower left soft key becoming task manager... not user friendly for real users. The OS and features of the GS3 were nicer for advanced users.
Pros: Inexpensive, Durable
Cons: no continuous menu scrolling, soft key usage. should be user settable.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on July 20, 2015
Posted by: kevnick2520
from Spokane, WA, USA
I love my S5 and I am just now beginning to realize all the features available so my rating may improve after I figure all of them out.
Thank you for a great product!
Pros: Bright display, Inexpensive, Durable, Lightweight
Cons: the speaker is ok not the best, hard to hear at times and i get an echo
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone Ever
on July 20, 2015
Posted by: Anonymous
from Cincinnati, OH, USA
Expertise:Expert
I have had several phones in the past. I really love my Galaxy S5 and have recommended it to several people. I look forward to upgrading to the Galaxy 6. I can do everything and anything on my phone including my school work in my Master's program. I even have my Galaxy Fit Gear watch synched to it to give me the most up to date information regarding my physical activity.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: needs a docking station to increase alarm volumn
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
stylish and durable
on July 20, 2015
Posted by: zenmaster
from ka'a'awa, hi
Expertise:Intermediate
The s5 delivers add great phone. All the great apps from Droid, great sound quality, and a guys camera. But where it really excels is in durability. I dropped the phone in a puddle stem it was raining and it didn't miss a beat. I've dropped it countless times and besides sine minor nicks is still a great phone 2 years later. I've never cracked the screen.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US