Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4
Great Phone
on July 6, 2015
Posted by: Mokong
I like the design of the GS5. I still like to be able to access the battery and this phone allows me to do that. Having the option to purchase a back cover for use with wireless charging is pretty cool, although the limited number of options for covers is a downer. The one thing i don't like with this is Samsung Knox. An innocent looking app could trip Knox and render the phone out of warranty. Besides this, the phone functions really well.
Pros: Bright display, Realistic color
Cons: samsung knox
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This is an easy phone to navigate.
on July 6, 2015
Posted by: wsue88
from Grand Forks, ND
Expertise:Intermediate
Love this phone. Easy to use. Battery has been the best one of any Samsung phones I have used. It is fast.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, way better battery
Cons: none yet that i can tell
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and reliable
on July 7, 2015
Posted by: Jwood31
from Anaheim, ca
Expertise:Expert
Great phone, it's very fast. Easy to download and do pretty much anything on it. Lots of space. Really like the water resistant feature because it saved my phone a couple times. I love the finger scanner lock I can put on the screen, keeps everyone out of my phone. The heart rate monitor is a good feature to.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device all around.
on July 7, 2015
Posted by: JW322
from Asheville, NC, USA
Expertise:Intermediate
Love this phone. The size is a little large for a phone but that's great when watching videos or playing games. It's comfortable and easy to handle. Really like that you can remove the battery if needed. I've owned this product for about a year now and I'm still impressed at how fast it performs. It has been a great device and I'm convinced Samsung is the way to go for mobile device needs.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on July 7, 2015
Posted by: VaeVae
I love what you can do with the phone. the apps it comes with is good
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 7, 2015
Posted by: bridgeperson
from Boone, IA 50036, USA
Expertise:Intermediate
I owned a Galaxy S3 and upgraded it to S5. This is a great upgrade. I am really happy with the upgrade. I do have couple of comments. First one being, it is still too hard to see the display when outside. It is better than S3 but no where compared to iphone. Second one being, the phone heats up very quickly when several applications are open in the background. I think phone should put the background applications in sleep mode so that they are not running and taking up the battery power.
Compared to S3, the batter life is lot better, it will last me all day. I love the S Health app.
Pros: Inexpensive, Realistic color, Lightweight
Cons: display outdoors
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worst Mistake Ever
on July 7, 2015
Posted by: Bananah26
from Mobile, AL
Expertise:Intermediate
"Upgraded" from iPhone 5 to Galaxy S5, and regret this decision. Worked great from the start and seemed to fix my main complaints with my iPhone, then lollipop happened. I was left no option but to install the "fabulous" new operating system. Now I can barely use my phone. It overheats, EXTREMELY slow response times, restarting multiple times a day, and using Cleaner app multiple times a day to get anything done. I am so frustrated with this product, I will not be purchasing another Samsung phone again.
Cons: Poor quality, Did not meet expectations, slow response, overheats
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone overall
on July 7, 2015
Posted by: Bob1Mcgeorge
Expertise:Intermediate
Waterproof AND fingerprint scanner AND bright colors AND great speed. It's just an overall fun and easy phone to use!
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US