Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(5,080 Reviews)
Open Ratings Snapshot
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,749 out of 5,041
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
one of the best phones I've owned.
on May 5, 2015
Posted by: Love4galaxyS5
from Seattle,WA
Expertise:Intermediate
The Samsung Galaxy S-5 is like the BMW of phones.
The proformance is great right out of the box. Simple setup, ease of use throughout the menus.
love the phone, and would recommend it to anyone looking for a new phone.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
GREAT till last OS Update
on May 5, 2015
Posted by: Reis
Expertise:Intermediate
This phone was great. The last update pushed out has made my phone basically unusable due to it overheating, and continued crashing. NOT happy with the last update at all.
Pros: Bright display
Cons: overheats easily
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S5
on May 5, 2015
Posted by: tknogk
from Middleton, ID
Expertise:Expert
This is the best phone I have had ever. Great coverage every thing worked perfectly.
Just one caveat, until Samsung can assure me they have fixed Lollipop,
I will not put it on my phone. Lollipop killed my battery and over heated the phone.
Other than that I love this phone.
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect S5
on May 5, 2015
Posted by: Henry40
from Jacksonville, FL, USA
Expertise:Intermediate
All I can say is the Samsung Galaxy S 5 is perfect.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall a good product
on May 6, 2015
Posted by: buckeyefry
Expertise:Intermediate
I think the phone is a very good product, it has very easy to use features and performs well overall compared to phones I had in the past. I'm not a huge fan of how quickly my battery runs out but it's not a deal breaker.
Pros: Bright display, Durable, Realistic color
Cons: battery runs out
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S5
on May 6, 2015
Posted by: SamMan81
Expertise:Intermediate
This phone has been very good overall, I really don't have any complaints.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Internet and data
on May 6, 2015
Posted by: Minimom71
The only problem I have may not be with the phone it self but with my carrier. I have problems with the data connection is it's not available when and where I need it. Also the phone does freeze every now and again. Also the cover to the charging port is to flimsy and breaks easy. This makes it hard to keep the devise water resistant.
Pros: Bright display, Lightweight
Cons: flimsy charger cover
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
easy to use
on May 6, 2015
Posted by: chucha
from Arizona
Expertise:Intermediate
My two others Samsung product I love them very much
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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