Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5
Best phone on the market [not just sayin dat]
on August 12, 2014
Posted by: PhonerBest7
from New York, NY, USA
Expertise:Intermediate
Its the perfect size. not too big or small. The features are beyond 5/5 stars exceedingly! I love the color choices, personally I chose the Charcoal Black. The brightness is beautiful, as is the display and colors. The battery life is great. I can get about 8-12 hours out of it by normal day use, or 6-8 if I am using it frequently that day. How can I forget? The real Killer Feature for this Phone is the durability! The Galaxy s5 is IP67 certified, meaning it can sustain being in up to one meter of water [approximately 3 feet] for up to 30 minutes. It is also dust proof. The durability of falling is also brilliant. Out of normal every day kind of drops it will take it well and from the now 3 months that I have my phone it has not a single scratch, cut, dent or crack! Just make sure the beautiful, feel-good back cover is shut tight! And the charger door! Which brings us to the charger. Its a 3.0 bit charger and instead of having one metal head like other chargers, it has TWO which makes charging quick and easy. It takes about 45 - 60 mins for it to charge from 0% to 100%. If that sounds long for you, remember that the battery is big and either way it has a long life so you just have to charge over night. OK, Now lets get to the camera. Words cannot describe how feature packed and AMAZING it is! Rocking a 16 megapixel camera lens it can take 4K video and take beautiful shots. So many features for it! Find them for yourself, because I can talk about them for Hours!
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight, fast preformance, perfect size
Cons: sound quality could be better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S 5 My Two Cents
on August 12, 2014
Posted by: Rodmaster
from Franklin, TN
Expertise:Intermediate
Bought two these, one for my wife and one for myself. At the same time I purchased an iPhone 5 for my daughter. Screen size is way better than the iPhone. Quality is very good. Larger screen Is idea for me as my age has provided me with less than perfect eyesight. The phone is fast and responsive, a multitude of apps are available but ultimately I use it for txt, calls and a little Web surfing. I hate the soft buttons at the screen bottom next to the home button. I am constantly hitting them by accident so I'll place a call and then hang up as I'm moving up to my ear. I wish I could disable or make them require a double tap. Something to keep me from accidently hitting them. I had a problem with my wife's phone at first where it would just randomly turn off and then you would have to remove battery and reinsert to turn back on. Battery replacement fixed the problem and it was under warranty. I had the same issue happen to my phone yesterday but it was only once so I hope I will not start having the same issue. Overall we like the phones and I would recommend to a friend, but be aware of the button problem I mentioned. You just have to be very aware of how you handle the phone to prevent hitting those buttons by accident. The speakers are not the best for playing back music but a pair of headphones or external speakers and the device sounds really good.
Pros: Bright display, Realistic color, Lightweight
Cons: soft buttons are prone to accidental activation
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
overall great phone
on August 12, 2014
Posted by: dabmond
from chula vista, CA
Expertise:Intermediate
I really like this phone because of the camera and video. I take lots of pictures and it is a really great quality camera. I also like the split screen option lets you have two tabs open just like my computer
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone Ever
on August 13, 2014
Posted by: Argi
from Clearwater, Fl.
Expertise:Intermediate
Samsung Galaxy 5 is an amazing piece of engineering that I carry in my hand. It is an extraordinary tool for my business. I don't know what I would do with out it. I owned other phones before, like an I phone, but the Samsung it's so much better.....I love all the features and how easy it is to operate. I sincerely feel it is the best phone out there.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing
on August 13, 2014
Posted by: crash2609
from Ohio, USA
Expertise:Expert
After owning for (4) months I am becoming disappointed with the performance of the Galaxy S5. The battery drain is ridiculously fast with normal use. Recently the device has begun to consistently overheat just sitting on the desktop in an air conditioned office without a charger attached. As soon as the device heats up the performance drops significantly and the battery drain is even faster. Forget about trying to charge the phone while its running hot. The only cure is to pull the battery and let it cool off.
Pros: Bright display, Lightweight, camera is incredible
Cons: Too big, Did not meet expectations, fingerprint recognition only works in optimum cond, poor battery life, runs too hot
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on August 14, 2014
Posted by: Joannee
from Mesa, AZ, USA
Expertise:Intermediate
I am so very happy with my Samsung Galaxy S5.
I like the bigger screen too.
There are so many amazing features on this phone.
It beats the Iphone any day!
I like the bigger screen too.
There are so many amazing features on this phone.
It beats the Iphone any day!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Products you could get
on August 15, 2014
Posted by: xpjmoneyxp
from Santa Rosa, CA
Expertise:Expert
The Samsung products are really entertainin and are really helpful and the speed of the Phone helps to get stuff done quickly and the accessories for the phone are really great.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, snapdragon 801 processor, 5.1 in screen, heart rate monitor, finger print scanner
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
phone
on August 15, 2014
Posted by: Sookie69
Expertise:Intermediate
I like it much better than an IPhone. I switched to the Samsung and will always stay with them.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US