Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5
Great Phone
on March 17, 2015
Posted by: TechDudeNC
from North Carolina, USA
Expertise:Expert
Perfect size and performance. Screen is bright and the CPU is fast. Would recommend this phone to my mother
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 17, 2015
Posted by: bexcort
from NC
Expertise:Intermediate
I love this Phone upgraded from a Samsung S3 what a difference much faster and lots of extra features
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love It
on March 19, 2015
Posted by: sistablkluv
from Euclid, Ohio
I love Samsung Products anyway ! I already had a many Samsung phones. I had the Samsung Galaxy S3 I upgraded to the Galaxy S5 and just love this phone. I would pick Samsung over Apple every time. Looking forward to what difference the S6 will have.
Pros: Built-in speakers, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME
on March 19, 2015
Posted by: TheJezter
from IL
Expertise:Intermediate
I couldn't WAIT to get the S5 and I'm still glad I did!! Great phone, plenty of space, and it's light!!
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone, but...
on March 19, 2015
Posted by: Aario
from Dallas, TX, USA
Expertise:Intermediate
I have had my S5 for a little over 90 days. In the time I have had it there have hardly been any issues. The battery life was great, if you know what to tweak. That was until Lollipop, now the battery drains faster than my bank account when my spouse is shopping.
Under regular use it has held up, sometimes got hot in my pocket if the Bluetooth and WiFi were left on, but during the winter that was acceptable. The only problem I have had was recent. The charging cover came unattached from the little plastic black strap that holds it on. I will be sending my phone in for repair, but that will be after I purchase another one to make up for not having a phone for 2 weeks.
Pros: Bright display, Realistic color, Lightweight
Cons: Poor quality
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
quite content
on March 19, 2015
Posted by: davwak
from Chicago, IL, USA
Expertise:Expert
I've personally never kept interest in a phone for so long without wanting a new one. Even when I begin flirting with the idea of trying an iPhone (I've never had one), I always realize how easier I have it with Samsung. Yes there are some things an iPhone can do I wish the Samsung could, but those things aren't really missed. Now of course I believe the phone is overpriced but that's consumerism for you. I'd definitely suggest the phone and actually quite excited for the 6!
Pros: Bright display, size
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the switch!
on March 19, 2015
Posted by: kevalex53
from Georgia
Expertise:Intermediate
I have had more problems with this product than the EVO. It has malfuntioned more than three times in five months. I have lost the information that was transferred from the other phone, pictures calendar, contcts, voice mail, texts and others. The design isn't the issue, it is the functionality of the phone.
Pros: Bright display, Durable, Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
New OS is pathetic.
on March 20, 2015
Posted by: Willymoe
from Ohio
Expertise:Expert
The phone is awesome, but that was with the Kitkat software. Since Lollipop was installed I have to keep it tethered to a power cord. I want Kitkat back!
Pros: Bright display
Cons: bad operating system
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US