Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5
Great product
on January 29, 2015
Posted by: BeRad
from Rapid City SD
Expertise:Expert
I love all the Samsung apps that come with this. S Health is very helpful. The screen on this is wonderful and so large. It's great to watch videos on. Not to mention running my quickbooks app is a breeze.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on January 30, 2015
Posted by: pzp2008
Expertise:Expert
I recently got phone and so I love it to death. The design is good no issues and the internals are good as well so I would strongly recommend picking this phone up if you are a big fan of Galaxy S line. Overall Great design and great phone keep up the good work Samsung.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: speaker for call is too low but thats a minor con
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but battery life not as incredible as advertised
on January 30, 2015
Posted by: wktest
from Irvine, CA, USA
Expertise:Intermediate
I love this phone. It has in internal remote control, 4k camera, fingerprint security, nfc, screen mirroring, multi-windows for multitasking two apps simultaneously, and is pretty fast. The battery life isn't as great as I've read about, but maybe that's because my battery might be defective. I've had to send in the phone in for repairs 3 times now for battery related repair. The customer warranty service is very good. You get emailed a prepaid label for shipping and then you get your product back all repaired. Guess I've been unlucky with the battery though. My phone lasts less than 4 hours of normal use. I had to purchase an aftermarket battery to make it last longer, so I know it's my battery, but hopefully Samsung will take care of that. I've dropped the phone a few times and have never broken the glass so kudos to the durability of this product. I also understand it's waterproof, but I dare not test that feature. The speakers are on the weak side when it comes to sound. I have to hold the phone nearby for speaker phone calls.
Pros: Bright display, Durable, Realistic color
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone
on January 31, 2015
Posted by: mlp6375
from virginia
Expertise:Intermediate
The s5 is by far the best phone I've ever owned but it does come with it limitations for most people. My biggest issue and my biggest like about the product is the size. I knew I was getting a large screen phone and was looking forward to it. But the size will make you change your normal routines. For most activities, one handed use is out of the question.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thats right . Samsung Is The Best
on February 1, 2015
Posted by: Zoom241
from NY
S5 the next best thing. Great camera , reception , quality , battery life, features, Etc. I live in a low reception area and my friends with iphones have to stand next to a window with there phone held up up in the air. All of our Samsungs get great reception everywhere in the house.
Pros: Bright display, Durable, Realistic color, Lightweight, battery life, camera, reception
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!!!
on February 2, 2015
Posted by: kita1983
from Atlanta, GA, USA
I upgraded from a SIII to the S5 and i love it, from the bigger screen, to the water proof covering and it has a great camera. The smart switch was a plus also so i didnt lose any of my data!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, monthly payment plans
Cons: expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Smartphone
on February 3, 2015
Posted by: Steve3141
from New York, NY
Expertise:Intermediate
As a former diehard BlackBerry user, I wasn't sure how things would work out on a totally new OS. Needless to say, I am very happy with my T-Mobile service using this Galaxy S5. The device is very responsive and easy to navigate. Hopefully the new Lollipop OS will bring an even better experience.
Pros: Bright display, Lightweight, a lot of personalization. options., charges very quickly.
Cons: miss physical keyboard and unified inbox.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Consistently top reviews
on February 4, 2015
Posted by: vintd
from Washington State
Expertise:Intermediate
I have owned 3 previous Motorola Droid phones. The android kitkat update in mid 2014 introduced many issues to their Droids.. When Motorola failed to address most of those issues, I left their fold. I researched smartphone reviews from both owners and testing Web sites. The S5 is consistency at or near the top of all lists. My experience thus far bears thar out. Bright clear screen, replaceable battery, micro sd card expansion, very quick charge, easy settings access. My only knock is it's not always easy to find answers to sometimes simple usage questions, i.e., no detailed user manual that I can find online.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US