Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(5,080 Reviews)
Open Ratings Snapshot
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,749 out of 5,041
)
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Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4 out of 5
4
Over all a great buy
on November 16, 2014
Posted by: JDSchmidt
from Phoenix, AZ, USA
Expertise:Intermediate
I have had my Samsung s5 for just over a month now. I really like the large, clear screen and customization upgrades over my last phone. The battery life lasts longer and the apps don't seem to drain as much power. The only complaint that I have so far is that when I connect my phone to the blue tooth in my car and listen to my text messages, it sometimes activates one of the audio apps in the background. It doesn't effect any usage, it's just a little annoying.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Extension for all of your communication
on November 17, 2014
Posted by: fsmind
from Atlanta, GA
Expertise:Expert
The Gallery S 5 is what you would imagine a smart phone should be overall. In today's world, smart phones need to do more than just surfing the Internet, make and receive calls or texts. It is an extension for my communication to family, friends and business. The features and apps allows me to stay informed with the things that matter much, like family. Thanks Samsung, keep the evolution going.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxly 5
on November 17, 2014
Posted by: myrd
from Boston, MA, USA
Expertise:Intermediate
Couldn't be happier with this device .Many of my friends have I Phone 6 . this device seems to be better than IPhone .I'm still trying to use all of the features and it's awesome .
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: none
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Extended Memory?
on November 17, 2014
Posted by: Gumf
from New York City
The restrictions on the SD card really needs to be addressed. It makes the extended memory worthless. I considered the amount memory to be one of the key attractions.
Pros: Bright display, Realistic color, Lightweight
Cons: extended memory restrictions
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy S5
on November 18, 2014
Posted by: DPH4655
from Frisco, TX, USA
Expertise:Expert
When opening the box you can just tell you picked the right phone. Coming from a Nexus 5, I experienced some brilliant changes but unfortunately some very minor ones too. It's hard to start out with what I liked best about the phone because there is just too much. The addition of menu buttons on the bottom were nice but I feel that if they reduced the bezels on the phone it would be a nice addition. Regardless, the display is absolutely stunning and the speed of the phone is remarkable. The camera fits for how much you pay for the phone as it takes absolutely breathtaking photos that make memories happen every day. The effects are cool and I don't think I could ask for more. In addition to all of this, I was surprised to find that the features of it being both waterproof and having a heart rate sensor accurate. Unfortunately one major complaint I have about this phone is that it's headphone sound volume is quiet compared to its' competitors such as the iPhone 6 or the HTC One M8. When rocking out to any genre, I find myself disappointed to hear so little. I am more than gracious that Samsung is concerned with our hearing (a.k.a. the little message that pops up when you turn the volume up over a certain volume), but that doesn't mean that they have to skimp out on volume. The rear facing speakers were very generous with their volume but I feel front facing speakers would suit the phone better. Coming from a Nexus 5, I felt Google Now was a huge help and I wish to see that as an option in the future, but overall I think it to be a great phone, and even debatably the best on the market. 4.5/5 Overall. Thank you Samsung.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on November 20, 2014
Posted by: AKQ10
from Pakistan
Expertise:Expert
I must that Samsung Galaxy S5 is the best Phone i have ever had . It is the best in every aspect whether it is performance value or display . The camera is fabulous with great new features , the sound hence every thing is done greatly the body is perfectly made with un slippery back it is extremely lightweight and the way it represents uniqueness is the best
Pros: Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrading from S3 to S5
on November 20, 2014
Posted by: wefoursports
Upgrading from the S3 to the S5 was seamless. The S5 has some new features I have yet to explore. Very excited to see how my new phone interacts with my Galaxy Tab S. The only thing I find a bit awkward is accessing the charging ports - I also purchased a Lifeproof Fre case which makes it a bit difficult to open the charging port cover on the phone.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love It!
on November 22, 2014
Posted by: DrJlr
from Inglewood, CA
Expertise:Expert
A Samsung Galaxy die-hard and find the S5 PERFECT.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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