Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(5,080 Reviews)
Open Ratings Snapshot
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,749 out of 5,041
)
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Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
I love this Galaxy more than anything!!!
on November 4, 2014
Posted by: Blessing1
from Simi Valley, CA, USA
Expertise:Expert
Well I just got my Galaxy S-5 today and I have to say its unreal. Far surpast my expectations for sure. Thank you for getting better all the time
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on November 5, 2014
Posted by: h1rosh1ma
from Long Beach, CA, USA
Expertise:Intermediate
Had an iPhone before s5 is much better than the iPhone.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast very capable phone with one inconvenience that hopefully will be fixed
on November 5, 2014
Posted by: ratdogdaddy
from Burlington, VT, USA
Expertise:Intermediate
I love the speed and features of the Galaxy S5. The display is great and the user interface is easy to learn. I like t use the screen lock feature to protect my information. Unfortunately, a hands free blue tooth device cannot issue commands to a locked Galaxy S5 phone. This is my only gripe about the phone. I hope a future software upgrade will correct this.
Cons: bluetooth hands free does not work when locked.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
USED to love it....
on November 7, 2014
Posted by: JrsGaffney32
from phoenix az
Expertise:Intermediate
I've had this phone for 2 maybe 3 months now I absolutely loved it when I 1st got it but now its extremely slow I clear my memory and restart my phone daily and I will have either full service bars or full WiFi bars and my phone still won't load anything there's times I have to take my battery out and turn it back on just so I can get a text to send. I am completely disappointed in this phone! I was debating between the s5 and the iPhone 5 and now I wish I would have gone with the iPhone
Pros: Built-in speakers, Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone
on November 10, 2014
Posted by: jetlag
Holy cow, this thing is fast... great design. You will enjoy
Pros: Bright display, Durable
Cons: Not high def
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Phone not Gear Fit
on November 10, 2014
Posted by: Jeauxelle
from Spring, TX, USA
I love the Samsung phone. The volume button could be located lower so that you don't hit it constantly but over all, I am really happy with it!!
Samsung Gear Fit is not perfect. First, the "Quick Reply" is on the missed call section which makes no sense. One, because not everybody calls from a mobile phone and two, because you can't listen to the message the available "quick reply" responses do not make sense.
Second, compared the distance, on a treadmill, and calories burned to my Polar and I was shocked how far off the Gear Fit was. Almost 3/4 of a mile off and 100 calories. Not okay, needs more work and way too expensive for what the abilities actually are.
However, I do like it for sleep monitoring and letting me know who's calling or texting me when I'm busy.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: too easy to hit volume key
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is one super smartphone
on November 11, 2014
Posted by: Oldheadgenius1
Expertise:Intermediate
I have owned the
Galaxy S3, S4 and now the S5. Each one has been more fun to use and have than the other. Love my Samsung's.
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm in Love!
on November 11, 2014
Posted by: MizzJ78
from Cape Girardeau Mo
Expertise:Expert
Just upgraded from a s3 to the s5 and I can't believe the difference I didn't think there would be that much of a difference but boy was I wrong..I love the tv remote on the phone makes like easy when you lose your tv remote..lol...The phone is fast and very responsive and the battery life is way better than my old s3. All in All I'm very satisfied with this phone and can't wait to keep finding new and exciting things that this phone can do.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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