Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(5,080 Reviews)
Open Ratings Snapshot
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,749 out of 5,041
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
great phone
on October 9, 2014
Posted by: jimajime
I had an iphone before i got this, and I couldn't be happier that I made the switch
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Phone
on October 9, 2014
Posted by: kaliel
from Tennessee, USA
Expertise:Intermediate
I have owned every brand of phone and everyone of them I wanted to shoot, this is the first Samsung phone I have ever owned, and I am so surprised that it is so perfect, so easy to use, battery lasts a very long time, I have yet to loose a signal, or accidently hanging up on someone because my chin would hit the hang up button, also I was use to a separate slide out key board, and my thought at first was this is going to be a nightmare, but to my surprise, the keyboard is accurate and super easy to use, it also features a little dictionary thing to make sure your spelling is correct, and all you have to do is tap on the word and boom its in your text! and ultimately you can text faster than with a slide out keyboard.
I also love the background wall paper, there is all kinds of bright vivid colors to choose from, no need to go looking for a pretty wall paper and the ring tones that is built in is very nice too.
I love this phone so much that I bought the neo watch to go with it, now I never miss a call or miss a email, so do your self a favor and get one, you will not regret it.
Pros: Bright display, Realistic color, Lightweight, keyboard, easy to use, works great with the neo watch, long battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has been working well for me.
on October 9, 2014
Posted by: kaydaddy
from New Hampshire, USA
Expertise:Intermediate
My cell phone really works great so far. I am still learning more about it every day. Size of the screen is just right for me. Seems to have fair cell signal. Still learning how to use all the features of the camera, but pictures and videos that I have taken are beautiful. The speaker is okay but wish that it had two speakers for a more stereo sound, like the speakers on my Galaxy note 10.1 tablet, love it. Thank you.
Pros: Bright display, Durable, Lightweight, fits in my shirt pocket.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Download Owners Hub
on October 9, 2014
Posted by: Kdaddy1
from Oak Lawn, IL, USA
Expertise:Expert
Most people don't know but the S5 has 4K video available ( UHD ) If you wanna play back on your lcd youlll need a UHD capable tv but no worries itll play it back in HD as well Great phone great camera at 16MP and does the focus on the close up objects really nice feature easy to use like the commercial on TV I recommend downloading Owners Hubread thru it Itll onl;y take a minute and youll be able to show friends all the nice features they don't know about it The only thing I didn't like is the charge port cover is a pain in the u know where since its capable of water resistance and that why youll see a lot of [people with the covers torn off or scratched up real bad Ita not easy to take off as most phones are What I do is pop off the battery cover and that makes it easy to grab on to If you try the normal way youlll wind up damaging it Otherwise great phone Ive had all the samsungs Definitely download Owners Hub Most people don't kno how to use the features it has so many
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S5
on October 9, 2014
Posted by: davin10288
from Cynthiana, KY 41031, USA
Expertise:Intermediate
Love this phone! The only issue that I have is lag at times when certain apps are downloaded and several people have a hard time hearing me when talking if the phone is not perfectly to my ear (if I am holding with my shoulder). Other than that the phone is user friendly and the options are endless. Would definitely purchase the next Samsung that comes out - would have a hard time steering me to another brand.
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: talk quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
awesome!!
on October 9, 2014
Posted by: Zoey63
from Kailua Kona,Hawaii
Expertise:Beginner
My phone is awesome,luv all the great features and my pics are so vibrant and clear.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s5
on October 9, 2014
Posted by: bobeano
from California
Expertise:Intermediate
This phone is the best it's my second one the first is still working great just stepped up to s5 love it.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The GS5 lives up to the hype and bumps performance up a notch yet again.
on October 9, 2014
Posted by: Blackdiamondgreg
from Larkspur, CA, USA
Expertise:Expert
The one lacking feature is facial recognition, although it is insecure I am willing to take the risk. The IP67 is comforting in my daily use around liquids. I would never trade any galaxy phone for an iPhone. Also, please do not go 5 year old simple with the android OS on your galaxy line of cell phones. Android users are not looking for baby simple iOS, we choose Android for its customization and powerful nature. I choose Samsung for its excellent hardware and the Android OS.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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