Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(5,080 Reviews)
Open Ratings Snapshot
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,749 out of 5,041
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4 out of 5
4
This is a very nice phone
on September 24, 2014
Posted by: Electricboy17
Expertise:Expert
I have got it for a cople of weeks now sence i upgrade to it. It has an exelent performance.. I was using it the other day and it frozed for like a cople of minutes. I had to take the battery out and had to work with it so it could return to bormality.. I really like to customize my phones so when it comes to that part it has variety to do so. I dont like blotware its like there are things that i dont use so if you could just un install this apps it would make the phone cooler. Also the finger print scanner, it can be improved for the next galaxy. You have to possition your finger in a sertain way and if it does not recognize your finger you have to pass it until you open it or it will be looked for 30 sec. This can be improve by architecturing a new finger print scaner home botton that could cover more areas of the finger, no matter ont wat possition the finger would be... Which would be very helpful. The key board for texting and typing, it could be improved by making less space between the keys of it, i like how the emojies apear nest to the attachment botton. It makes it really easy to acces them. Besides the fingerprint scanner problem, the key board, and the frozen screen (sometimes) the phone is very advanced.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, correct size, water resistant
Cons: it doesnt look as the picture of the page, nothing never seen for the side desing
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best purchase ever!
on September 24, 2014
Posted by: Lovelife1185
from VA
Expertise:Beginner
From day one of my Samsung S5 purchase I've never had a problem. Super fast, lots of fun apps. LOVE love Love Built in Samsung apps especially S health!
Pros: Built-in speakers, Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy S5
on September 24, 2014
Posted by: Nellsbells08
I absolutely love this phone, though i haven't had it for very long I have not had any problems with it. It was affordable and the accessories that came with it are awesome. Headphones work well. It is a bit big but you get used to it.
Pros: Bright display, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cool Phone
on September 25, 2014
Posted by: smsngfan
from Union, NJ, USA
Expertise:Intermediate
Great phone. Sound and picture quality are just simply amazing.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very pleased
on September 25, 2014
Posted by: Mystiqjewel
from Texas
Expertise:Intermediate
I have had other types of phones and other androids; this is by far the best. I am very pleased with its overall performance.
There is only one thing I have noticed an opportunity with and it could be user error. Downloading and saving pictures from email does not always stay in the Gallery.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, easy to use
Cons: downloading pictures from email doesnt always stay
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wow, my first smart phone!
on September 26, 2014
Posted by: Anonymous
from Port Charlotte, FL
As a novice I have found it fairly easy to learn especially with the help in the phone. There are helpful instructions in the phone that guided me thru the process quite well. I also love the camera. Great phone!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
overall a really good phone
on September 26, 2014
Posted by: droiddanno
from charlotte, nc
Expertise:Intermediate
The only thing i would change about the phone is the power button being opposite from the volume control. Nice screen, vivid screen. Plenty of features. Phone was fast until todays update. Seems to have slowed down a step or 2 since then.
Pros: Bright display, Durable, Lightweight
Cons: volume and power opposite each other.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Connectivity issues
on September 27, 2014
Posted by: MastermindM
from Pittsburgh, PA
Expertise:Intermediate
I have been having a good deal of connectivity issues to my wireless network. I can watch my phone go from 3 bars to zero without moving. Miss calls, etc. Disappointing perfromance from an otherwise great phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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