Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(5,080 Reviews)
Open Ratings Snapshot
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,749 out of 5,041
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
This product is the best phone
on September 4, 2014
Posted by: Indy13
Expertise:Expert
This product has all and the best features a person would want and would make a person who don't like phones want it as their phone this product is very fast and has great great quality
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, fast
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just Great Overall
on September 4, 2014
Posted by: Yelladude
Expertise:Intermediate
I can only name one problem I have with this phone. My SD card somehow became unusable and I had to get another one. Other than that, no problems at all!!!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on September 4, 2014
Posted by: nrwcowboy
Expertise:Intermediate
It is fast durable easy to use....I really haven't found anything bad about it yet.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solidly Built Phone
on September 4, 2014
Posted by: DeliciousDan
from Yucaipa, California
Expertise:Expert
This is my third Galaxy S Phone, I keep upgrading, with each newer model! ( S3, S4, S5) I love the ease of use & easily navigate through all it has to offer! One minor issue is the push notifications? There are times I get a notification, about an app update, but no clue what app it's referring to? I click on the notification, but the phone doesn't open anything? One last annoyance, but it's more a Google problem, the word correction program seriously blows! Half the time it's skips & starts spelling gibberish? Some apps, it keeps typing back over other words, in the middle of the same sentence? With that said I'm very happy with my phone, oh and the camera takes great pictures, almost as good as my digital camera!
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: the typing or word correction program seriously bl
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone
on September 4, 2014
Posted by: Shopswithafistn
from New Orleans, LA
Expertise:Intermediate
I found the phone incredibly easy to use and there are many advanced features like retina recognition that I had never seen before
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Took some getting used to the size.
on September 4, 2014
Posted by: Capcap
from MI
Expertise:Intermediate
Samsung Galaxy S 5 is much larger than my previous phone took some getting used too. Comparing it to the Droid Max it does lack battery life. Overall great phone though.
Pros: Bright display, Inexpensive, Durable
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very easy to use
on September 4, 2014
Posted by: vzlauren
from Raleigh, NC, USA
This phone is very well laid out and has a lot of great features, like the new power saving features. Also, you can see the permissions you are giving when installing an app. Samsung has stepped up with Cloud services.
Speakers could be a bit better. Sounds like an old AM radio.
Pros: Bright display, Durable, Realistic color, Lightweight, camera
Cons: speakers are really cheesy for the price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is the "smart"est phone I've ever had.... but it is relatively easy to use
on September 4, 2014
Posted by: TimPC
from Akron, OH
It is a little intimidating in terms of what it can do, but I learned how to get what I want out of it relatively easily!
Pros: Bright display, Durable
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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