Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5
amazing
on August 20, 2014
Posted by: isnsi
Expertise:Intermediate
This is by far the best smartphone that i have ever had. I have not had any problems at all with this device. I use the S health app to keep track of everything i eat and my exercise routines as well. I have not had any problems with dropped calls or loss of service. The best feature is being able to have wifi and mobile data turned on to download larger files faster and then i can easily turn off the data when im done. I would definitely recommend this device for anyone due to the ease of use and battery life.
Pros: Bright display, Durable, Lightweight, battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!
on August 20, 2014
Posted by: Scarlettrose
from Midwest
I just got it about two weeks ago and everyday I realize how much more it has to offer than its predecessors, This is by far the best phone I have owned in a very long time. The original cost was higher than I had hoped but in the end, I feel it was worth the investment. The camera is awesome. I am enjoying all the new settings. The battery now lasts me most of the day even I am playing music or games.
Pros: Bright display, Realistic color, Lightweight
Cons: expensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Design needs more improvement
on August 20, 2014
Posted by: MMKS
from SAN FRANCISCO
Expertise:Intermediate
The S5 is much better than my old Motorola MAXX. Bigger screen but not too big. Can fit in any pocket with comfort. There are few things in design should be improved to make it perfect.
1. Does not build in wireless charging. Add-on wireless charging cover makes the phone thicker and won't fit in any protector case. This should be built-in.
2. the little o-ring between the screen and the face camera keeps loose and blocks the camera. Replaced the phone twice so far for the same problem. Many people from different carrier complain the same. Design flaw should be recall.
3. Power button is on the other side of the volume buttons. Most of time adjust volume cause the other finger touch the power button and turn off the screen. Power button should be on the top.
1. Does not build in wireless charging. Add-on wireless charging cover makes the phone thicker and won't fit in any protector case. This should be built-in.
2. the little o-ring between the screen and the face camera keeps loose and blocks the camera. Replaced the phone twice so far for the same problem. Many people from different carrier complain the same. Design flaw should be recall.
3. Power button is on the other side of the volume buttons. Most of time adjust volume cause the other finger touch the power button and turn off the screen. Power button should be on the top.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 21, 2014
Posted by: Jaci1970
from Michigan
Expertise:Intermediate
Just love this phone. Every feature is flawless! The battery life is wonderful.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features - little problems
on August 21, 2014
Posted by: gmacherry
from ohio
Expertise:Intermediate
For the most part I really like my new phone. It is a little big for trying to "one hand" it for me. The only other problem I have is sometimes it will not "turn on" after being in sleep mode, even when a call is coming in.
Pros: Bright display, Durable, Realistic color
Cons: sometimes won't turn on screen
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great!
on August 21, 2014
Posted by: Anonymous
from Fort Collins, Co
Expertise:Intermediate
The s5 is a great phone. Is very easy to learn and customize to your liking.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the larger screen
on August 21, 2014
Posted by: user1045
from Dallas, TX, USA
Expertise:Intermediate
Compared to my last phone, this is a great phone. Love the larger screen, easier to text and web search.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easier to learn than my previous Android
on August 21, 2014
Posted by: LRose
from Sacramento, CA, USA
Expertise:Intermediate
The layout of this phone seem much easier to figure out than my previous Android phone. Battery life is excellent and charges quickly. I got this camera before leaving on a vacation in Great Britain. The pictures and ease of use made for very easy and wonderful pictures. It's nice and thin but has a pretty big screen while still fitting into my pockets.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US