Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(5,080 Reviews)
Open Ratings Snapshot
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,749 out of 5,041
)
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Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Great phone - Ignore Elite Reviews
on June 1, 2014
Posted by: Asimov2Ender
I read many of the mainstream reviews on tech websites saying Samsung is starting to miss the mark. They love the hardware, but hate the software. Honestly, you won't care unless you're one of these elite people who love the tech for the tech sake. For a consumer, this phone is great and everything you need. I've run customer OSes on my previous phones and have no plans with this one. The performance of the phone is excellent. I think the only thing I'm not a fan of is that they offer this in a 16GB model. Yes, you can expand it with an SD card, but 32GB should've been the only option. Other than that, don't hesitate unless you own an S4. In which case, wait.
I'd comment on the specific features of the phone, the finger print scanner, heart rate monitor, camera, CPU, etc but they all work perfectly and are overkill for most consumers. :) ENJOY
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on June 1, 2014
Posted by: 71vetter
from Glen Allen, VA, USA
Features that I need to help run my business more smoothly
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on June 1, 2014
Posted by: Unclevic
from La Porte, Texas
Expertise:Intermediate
I initially got excited about the camera, and the water resistance. I have since grown to love the rest of the features. I am looking forward to getting the accessories and enhancing the already great experience of having this masterpiece.
Pros: Built-in speakers, Bright display, Durable
Cons: doesn't connect to my ps3
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung phone to date
on June 5, 2014
Posted by: CptnCrago
from Durham, NC
Expertise:Intermediate
I'm still learning a lot of the features of this phone, but thus far, it's been great. Battery life trumps other phones I, or friends have had. It's very feature rich and the processor handles them well. My only issue is my exchange server email loses connection and I get a sign in error message. It seems to log right back in thereafter. Just more of a nuisance than anything. Other than that, great phone!
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product!
on June 8, 2014
Posted by: Azzed25
Excellent product, I did the right choice to purchased my Samsung S5 I believe this is the best of the best phone .I'm very happy !!
Pros: Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone except for one item
on June 8, 2014
Posted by: jmtoth72
from Pennsylvania, USA
Expertise:Intermediate
The one item is the charging door, very bad design. The door broke off already only after about 3 Months
Pros: Bright display, Realistic color, Lightweight
Cons: charging door cover breaks easily, sound could be better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on June 8, 2014
Posted by: blutoes
from Los Angeles, CA, USA
Expertise:Intermediate
This phone is so amazing! This is my second Galaxy phone and my fourth Galaxy product. It is obvious that Samsung has put so much thought into every aspect of the design and the features are extremely intuitive. Plus the battery life is incredible! I can use it all day and not run out of battery. It also automatically syncs with my Galaxy Tab, so for example I can start reading a Kindle book on my phone and then later on pick up from the same spot on my tablet. It does this for many apps and it makes it more like I have one big network instead of a bunch of individual devices. I couldn't be happier about this phone. If I had any criticism it would be that for me the power button is in an awkward spot and it keeps turning on when I put it in my pocket, but that may be because I am left-handed.
Pros: Bright display, Durable, Lightweight, fast processor, long battery life, intuitive features, syncs with galaxy tablets
Cons: side buttons in awkward places
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone out
on June 8, 2014
Posted by: Galaxyhv
Expertise:Expert
I am in love with this phone. Has amazing display and I use it for everything.
Pros: Bright display, Durable, Realistic color, Lightweight, amazing camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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