Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(5,080 Reviews)
Open Ratings Snapshot
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,749 out of 5,041
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
love this phone
on August 12, 2014
Posted by: businessdad
from Appleton, wi
Expertise:Expert
I love this phone. I tend to use it instead on my tablet and sometimes my computer. Onay knock is speaker is on the back so sound goes away from you. Not major.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
this phone works great
on August 12, 2014
Posted by: rbrtlaws
from rice lake , wi
Expertise:Intermediate
This phone has great features, it's fast, and a great display and camera I would recommend this phone too anyone .
Pros: Bright display, Durable, Realistic color, Lightweight, camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
so fun to use
on August 12, 2014
Posted by: Irish13
from Columbia md
Expertise:Intermediate
I have had a lot of phones but this phone is unbelievable so many features and so easy to use
Pros: Durable, Lightweight
Cons: i find it hard to open the charging flap
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durability with a classy look. Most reliable phone I've had.
on August 12, 2014
Posted by: JT4370
from Murfreesboro, TN
Expertise:Expert
This is the most dependable smart phone I've had. It's got the durability of the ruggedized non smart phones with the professional apeal. The phone is very responsive and I've had zero issues with it. Great job Samsung.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone
on August 12, 2014
Posted by: cambini
from Seattle
I love my Galaxy. Ease of use, combined with great performance. I went from a Galaxy S3 to the i- phone 5, but changed back to the Galaxy S5 in, just a few months. So very happy to be back with Samsung.. They just know how to deliver a great product.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An extension of me
on August 12, 2014
Posted by: sexysherrye
from Orlando, FL, USA
Expertise:Intermediate
This phone gives me directions based on my appointments based on my reminders. It reminds me where I parked the car, and tracks all my packages. It reminds me of all my favorite TV shows and what time they come on. It is a pedometer, tracking my steps and reccommending work outs for me.
I love this phone... will never leave Samsung.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, everything at your finger tips
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New to smart phones
on August 12, 2014
Posted by: hermac61
from Virginia, USA
Overall, I like my phone, but I kept losing my 4g connection and had to keep restoring. Then I would have to reset all my wi fi passwords. Pain in the neck. Finally took it to a store and they told me it has happened alot. They pulled the sim card and it seems to have corrected the problem for now.
Surprised at how often I have to recharge the battery. I make sure I am closing any apps when done.
Love the clarity of the pictures.
Pros: Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
performs like advertised
on August 12, 2014
Posted by: jrex21
from Freeport, ny
Expertise:Expert
The phone is a great phone and functions as advertised
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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