Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(5,080 Reviews)
Open Ratings Snapshot
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product. 
(
4,749 out of 5,041
)
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Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
samsung galaxy s5
on August 8, 2014
Posted by: jmerojr
from Brooklyn, NY, USA
Expertise:Intermediate
Samsung Galaxy s5 for the the best phone i ever owned!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on August 9, 2014
Posted by: mitch1938
from Cartersville Ga
Expertise:Intermediate
Absolutely love my Samsung Galaxy S5. Wouldn't change a thing:)
Pros: Built-in speakers, Inexpensive, Durable, Realistic color, Lightweight
Cons: none
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Wonderfull phone.
on August 9, 2014
Posted by: akira022
Expertise:Expert
So many wonderful features. There are a lot of pros that I can think of but I want to focus on the only con that is a big one to me. The Bluetooth sound/calling feature is really buggy and cuts out a lot. I guess google has a list of people needing help trying to fix it. Would like to see an update fix.
Pros: Bright display, 16 mp camera, water resistance
Cons: bluetooth bug
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great performance but missing basic notification sound options
on August 10, 2014
Posted by: ACGA
from GA
Expertise:Intermediate
The S5 has great performance with almost all the bells and whistles. Unlike my last smart phone I cannot set up different notifications sounds for each email acct., text messages or specific people text alert. Additionally the dial pad is incapable of emitting DTMF tones which my hearing aide relies on for programming. I had to download an app to get DTMF tones. The Back and Window lights at the bottom of the phone failed within two days. Phone support had me made a backup and then I had to reset the phone. Two hours later I got the phones lights working again but it is missing all my calendar dates. The phone is very slim, too lightweight for my comfort and will most likely break with one drop on a hard floor. Before you even use the phone do yourself a favor and buy a good case.
Pros: Built-in speakers, Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great device
on August 11, 2014
Posted by: jnbna2012
from Jonesboro, Ar
Expertise:Intermediate
Does everything I need it to and then some, this phone is amazing. I love the size of it, it gets great network connection and even when I'm playing my games or doing work it gets it all done.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Nice phone, poor attention to details, marketing
on August 11, 2014
Posted by: McAaron
Expertise:Expert
This phone is NOT water resistant so I'm not sure why it markets itself to be as that simply leads you to use as advertised and end up with a dead phone. Also disappointed in the charger cover... It broke within a week. I like the concept of the phone but simply doesn't measure up.
Pros: Bright display, Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not the best but good
on August 11, 2014
Posted by: JoeyNoodlez
from Houston
Expertise:Expert
Good phone when you first get it. Speaker is in a bad spot so design issues for those who use extended batteries.
After you root the s5 and install custom roms and a better kernel the phone is much much better! I have my phone customized to the way I want it to look.
Pros: Bright display, Durable, Lightweight, great pictures
Cons: speaker in bad spot, battery life, interface
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device
on August 11, 2014
Posted by: loveGS5
Expertise:Intermediate
Amazing phone by Samsung like usual. Love its camera, display and additional features.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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