Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
3
Worse than g3
on August 1, 2014
Posted by: Androiduser33637
Bought this phone because after a year and a half my G3 was doing crazy stuff, bogging down, restarting itself, getting hot. First day of using G5, even though processor is stronger, it still bogs down while using music player, does not reset or anything strange, but memory usage kills Bluetooth periodically and gets really hot off and on, even without a case. Good phone for being a sleek model, very light, but the glitches are really irritating.
Pros: Bright display, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features performance,No glitches!
on August 1, 2014
Posted by: APersonWhoReviewsPhones
from NJ, Ac
Expertise:Intermediate
I love this phone! No problems for me whatsoever. Great performance.
Pros: Bright display, Realistic color, new fingerprint scanner.
Cons: a little to thick in design
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best cell phone i have ever had
on August 1, 2014
Posted by: Sparklesinmyeyes
from MD
Expertise:Expert
Previously had an iphone 5s, and this phone had the features to make me want to go with something new. great battery life, awesome camera, and smart switch made it the easiest transition ever.
Pros: Built-in speakers, Bright display, Durable, Lightweight, camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A major improvement over my last phone
on August 2, 2014
Posted by: DOOY
from North Florida
Expertise:Intermediate
Moved up from a less expensive Samsung smart phone & am mostly pleased. However, the transfer of data from the old phone to the S5 didn't go well & between then & now & the Outlook Android sync program I'm using the contacts are still not correct. And now many times when I try to get a contact I'm told Contacts has stopped working.
Overall I'm sure I will get it sorted out but its been frustrating!
Overall I'm sure I will get it sorted out but its been frustrating!
Pros: Bright display, Durable, Lightweight
Cons: Too big, apps or programs stop working.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone
on August 3, 2014
Posted by: Maint58
from North Carolina
Expertise:Intermediate
I had a Droid Razr Maxx HD. But I turned it off and put it in a donation bin and got this phone.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Loving It!
on August 4, 2014
Posted by: only71stitches
from Walnut Shade, MO 65771, USA
Expertise:Expert
I just upgraded from my Galaxy S3 to the Galaxy S5... I am loving the new S5. Much quicker then my S3 (even with all the same apps installed), the slightly larger screen is great and it's in black! When the S3 came out on Verizon, it was just in white or blue...
The new camera is good, maybe after playing with it, I'll like it more.
The down side is the ridge around the face of the phone, it doesn't feel good on the fingers after two years of the S3 with a smooth face and the chrome ring might look better in black. Right now it reminds me of a 1950's dinner table... And the heart rate app is a bit off... Reads my heart at 115 bpm one moment and 54 the next?
The rest is GREAT!
Pros: Bright display, Durable, Lightweight
Cons: ridge around screen
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 4, 2014
Posted by: MadIzm425
from MLT, Washington
Expertise:Intermediate
Love this phone and everything it offers to a not so techy guy. Bright screen, able to handle sunlight without the blank screen you sometimes get on sunny days. Easy to grasp all the apps/functions in no time at all. Speakers work well for calls and music. Even comes with a heart monitor and ways to help improve your health. This phone is the TRUTH!
I upgraded from a S3 and glad I waited for this phone. Only issue is the price, but it is basically a computer.
Pros: Bright display, Durable
Cons: cost
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2014
Posted by: wayelrob
from New Jersey
Expertise:Intermediate
I love the phone and it's performance. However, I HATE THAT FREAKING LITTLE DOOR!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US