Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4
So far so good
on July 29, 2014
Posted by: Roespinalm
Expertise:Intermediate
Switched from a Galaxy S4 to a Galaxy S5. Love the new ultra battery mode, the camera and video options are so much better. can do so much more than before. Its a great phone to have.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!!
on July 30, 2014
Posted by: theewindbag
Expertise:Intermediate
This is a FANTASTIC device!! It's packed with awesome features, most of which I use every day, and it's really easy to use! The UI is super snappy and everything flows beautifully!! The first time I saw this device the screen just POPPED!!!! I was very impressed from the minute I saw it. And I LOVE the physical design. It's really sleek and smooth and it's feels wonderful to hold in you hand. Another thing about this phone that is good is the battery life. It's GREAT and it will last me a full day of moderate to heavy usage with a little left over at the end. Plus the durability on this device is outstanding!! I have already dropped the device down my WOODEN stairs and there isn't even a scratch!! But my biggest problem with the device is this, I DO think that the performance boost from the S4 to this device was not big enough. I think that if they had maybe packed an extra GB of RAM and a 4K res display and possibly an 805 Processor, which they could have, would have helped the phone ALOT!! Even if they couldn't have managed an extra GB of memory I would have loved to see this phone with a 4K display and an 805, because it would have made the phone stunning AND lightning quick!!! That's why I only gave 4 Stars in performance, and value. I think that the S5 should have been what the S5 Alpha is going to be. plus a 4K display. Other than that this is am AMAZING phone and I highly reccommend it.
Pros: Bright display, Durable, Lightweight, motion gestures, clear call quality, fingerprint scanner, heart rate monitor
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on July 30, 2014
Posted by: David0101
Expertise:Intermediate
great phone, poor external speaker, needs a bump from 2gb internal memory to 3+. always running at 90+ memory usage with under 10 extra apps installed. no games or memory hogs. aside from that, still one of the best phones on the market.
Pros: Bright display, feature rich, expandable, great camera
Cons: not enough internal memory, poor external speaker design, expensive, plastic
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 30, 2014
Posted by: Swampgator
from Orlando, FL, USA
Expertise:Intermediate
I previously had a Motorola Razr and was having serious battery life issues. Had been waiting to upgrade to a phone with a larger screen. Decided on this phone and have been very happy. Have no complaints so far and would recommend this phone to anyone!
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 30, 2014
Posted by: Bueller
Expertise:Expert
This is a great phone, as an IT person I've used a number of phones over the years and this one is great. It's a decent size, takes nice pictures, performance is pretty good. Samsung installed a number of nice phones on top of the existing Android KitKat features.
The only issue I've had is a program called Quick Connect draining 50% of the battery in a few hours. Samsung released a new version that I installed yesterday. The problem hasn't happened again but too early to decide if it's fixed. When this program doesn't surface I easily get through a normal day on one charge.
I haven't tested it yet but I like the waterproof and drop specs of the phone, I tend to be tough on them and either drop them and crack a screen or get them wet.
I really like the S view cover, easy to use flip over protector for front but let's me see information at a quick glance. I also like that I can take pictures both with the cover closed over the front and with it opened against the back (the camera lens lines up through the clear opening).
I have recommended this phone to a friend.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on July 31, 2014
Posted by: NeterElo
from New Jersey
Expertise:Beginner
The only issue I have is that the phone doesn't support Adobe Flash player. 10 or better.
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good features with Average performance.
on August 1, 2014
Posted by: Jpz4ya
Expertise:Intermediate
The phone itself looks good and is very light for the size. I wish it came with 3g ram to improve the performance, has potential but lacks space to make it excellent. The phones battery life is okay just to use often but could be a problem if you use for work. Phones would be better off if there were no pre-loaded apps that will never shutoff. Overall just another smartphone, fighting for speed and battery life.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Did not meet expectations, more ram needed
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Runs great and love the camera.
on August 1, 2014
Posted by: franky311
from Gatesville, TX
Expertise:Intermediate
I traded up from a S3 to the S5. It is a vast improvement in every way. It is my main device and camera. Battery life is great. I am a power user and I do not have to worry about finding a charger. The power saving modes are great. The USB 3.0 connection charges the phone faster than regular micro USB cords. The finger scanner works great and fast.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, battery life, charging speed, fingerprint scanner
Cons: only 16gb version
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US