Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.7
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
246
4 Stars
70
3 Stars
10
2 Stars
2
1 Star
3
97%of customers recommend this product.
(
316 out of
326)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
3
Screen is WAY too sensitive
on July 25, 2014
Posted by: IPhoneNeeded
from Pittsburgh, PA
Expertise:Intermediate
The screen goes idle within 3 seconds of you doing nothing. Comes with way to many apps already on the phone when purchased. The charger cover falls apart, does not stay on the phone. Last thing battery lifetime is horrible.
Pros: Bright display
Cons: Poor quality, Did not meet expectations, battle life is horrible dies quickly
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
this phone is great. but.
on September 11, 2014
Posted by: mccray22
from Indiana
Expertise:Expert
This thing freezes and I have to restart it way to frequently. My iphone 5 never messed up as much as this thing does. Idk what the issue is. But samsung needs to figure it out. I'm sick of my phone freezing and interrupting what I'm doing. Sometimes when I slide up for my camera it will say camera failed. And i have to restart it before it will work. This is too nice of a phone to be having these issues. Please resolve this issue. Apps will crash and things will pop up on their own. It's just truly annoying. I wouldn't mind a refund and return to the iPhone 6
Pros: Bright display, Durable, Realistic color, Lightweight, waterproof
Cons: freezes too frequently
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this is an amazing product.
on October 8, 2014
Posted by: Nightdragon
from Spanish fork, UT
Expertise:Intermediate
Very solid phone. Love to be able to customize it to as I see fit. I have been a iPhone user sense 2003 and this year I decided to try out android. One of the best choices I have made! One thing I would change on it is the speaker not to be on the back. Have my phone facing me and there are times when I don't hear it because the speaker is covered.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, amazing camara
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design of the phone.
on August 13, 2015
Posted by: runlikeJelly
from Miami, FL, USA
Expertise:Expert
I really like my Galaxy s 5 and I am hopping samsung comes out with something similar by the time i have to upgrade it.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product seems to have a mind of its own!
on August 17, 2015
Posted by: love2kayak
from Muskogee, OK
Expertise:Intermediate
This product would not always pick up on a phone call coming in and a lot of times when I go to turn my phone on, my apts have been moved and the sound will be off or my wallpaper would change without me doing so. There are features I do love about this phone, but will probably go back to the iphone..
Pros: Bright display, Durable
Cons: Did not meet expectations
I would recommend this to a friend!
Features
3
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
My Smasung S5
on August 18, 2015
Posted by: Barahona06
from Hazleton, PA, USA
Expertise:Expert
My S5 dont mark a before and after in the Samsung Galaxy family as others have done before brand terminals.
Neither it offers a striking design and its benefits justify the change if there is already a high-end terminal say, a S4, Note 3, Z1, Z1 Ultra, HTC One, HTC One Max, Nexus 5 ... -.
And yes, when compared to its predecessor, the new limited to large features, a new fingerprint scanner, a heart sensor and resistance to dust and water according to IP67 certification. Are enough? For me ..YES..
The S5 ..my s5..Is a one of the best phone on the market. and love the pics i take..best resolution on phones.
Pros: Inexpensive, Realistic color, Bright display, Lightweight
Cons: get to hot when runing few apps at the same time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible phone
on August 18, 2015
Posted by: Mora89
from Las Vegas
Expertise:Intermediate
I've had this phone for a year and it's been nothing but problems. The phone is always freezing and lagging. The phone also has a problem where it uses lots of power and drains the battery. I've tried everything to get it fixed and nothing works. I've tried resetting it and nothing. I've taken it back to the store where they've tried to wipe it clean and reinstall the OS with no luck. This is the worst phone I've had and the last time I ever purchase a Samsung.
Pros: good camera
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Poor Ringer Volume
on August 29, 2015
Posted by: Mijack2525
Expertise:Expert
My only problem with this product is it's extremely poor Ringer Volume. Very hard to hear it ring from any reasonably short distance.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: extremely poor ringer volume
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US