Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.7 out of 5
4.7
(331 Reviews)
Open Ratings Snapshot
Rating breakdown 331 reviews
5 Stars
246
4 Stars
70
3 Stars
10
2 Stars
2
1 Star
3
97%of customers recommend this product. 
(
316 out of 326
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Excellent
on August 5, 2015
Posted by: lovelyqueen2
from california
Expertise:Intermediate
Very good experience i totally recommend it has the best format and apps are great
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best phone
on August 5, 2015
Posted by: wesleyp66
from pontitoc ms
Expertise:Intermediate
All I have ever owned were samsung phones I wouldnt own any other kind
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great
on August 5, 2015
Posted by: Anonymous
from Laredo,TX
Expertise:Intermediate
I had my prejudices against this phone at first.
It looks like it was designed by a hobo... but it had all the features i was looking for in a phone.
Samsung's Galaxy S5 excels at everything that matters -- Android 4.4 KitKat OS; a bright, beautiful display; blistering quad-core processor; and an excellent camera experience. In addition, Samsung's efforts to streamline its own custom interface and reduce pre-installed bloatware pay off.
Pros: Realistic color, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Tired101
on August 5, 2015
Posted by: Tired101
Expertise:Intermediate
my phone will randomly freeze when I'm talking on it. The keyboard freezes on a regular basis. When I did a factory reset on the phone the problems got worse and the connection became even more of a problem.
Pros: Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is by far better than every iPhone.
on August 7, 2015
Posted by: Avangelon
from Reno, NV, USA
The Galaxy S5 has more capabilites and features than the iPhone 6, and has an easy-to-use system for everyone including lovers of the iPhone's simplicity. I did not regret switching from an iPhone to a Galaxy.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, camera features, screen size
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is complex and user friendly.
on August 7, 2015
Posted by: pbear10101000
from Los Angeles, CA, USA
Expertise:Beginner
The product has many features that make the device easier to use. This device allows the users to accomplish more.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Not high def, randomly shuts down, the speakers stop working time to time
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S5 ROCKS!!!
on August 9, 2015
Posted by: mousepumper
from Boston, MA, USA
Expertise:Expert
GREAT DEVICE!
awesome screen, camera, performance and battery life.
So good that I bought FOUR when upgrading.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
LOVE
on August 22, 2015
Posted by: Mzzg
from Chesapeake, VA, USA
I love my new phone it is alot bigger than the s3. the color is very vibrant, I like the way the settings are displayed. I have no complaints. I love the galaxy phones.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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