the replacement regulator worked well and was promptly delivered, However, I do not think this should have failed so soon after purchase with so little use.
Our old one stopped working so we ordered a new one. We used it camping last Friday night and come Saturday night, it wasn't working again. We really had to mess with it to get it working.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, July 25, 2022
Hi there!
Thank you for contacting Coleman, the Outdoor Company, and taking the time to provide a rating on our Regulator Assembly. We appreciate you for bringing this to our attention. We apologize for your negative experience with our product. We're sorry to hear that your regulator is not working. We are always looking for ways to better our product and services, and your feedback would certainly help us in improving it moving forward.
Please let us know if you need further assistance and we will be happy to help. Thank you and have a great day!
This product does what it’s supposed to do, with out any problems. I think this device should have been attached to the grill, as it can be easily misplaced.
These seem to have a problem with being “sticky “. I struggle with them every time I use my travel grill.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, July 21, 2022
Hi there!
Thank you for contacting Coleman, the Outdoor Company, and taking the time to provide a rating on our Regulator Assembly. We appreciate you for bringing this to our attention. We apologize for your negative experience with our product. We're sorry to hear that the regulator is sticky. We will make sure to take note of your feedback for review. We are always looking for ways to better our product and services, and your feedback would certainly help us in improving it moving forward.
Please let us know if you need further assistance and we will be happy to help. Thank you and have a great day!