Customer reviews from kitchenaid.com
KitchenAid - 29.5 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel
Average customer rating
4.2
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
47
4 Stars
14
3 Stars
5
2 Stars
2
1 Star
8
86%of customers recommend this product.
(
60 out of
70)
Customer Reviews for KitchenAid - 29.5 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel
Customer Rating
1
Three years later...don't do it
on August 18, 2020
Posted by: VetSeaLand
from Washington
Now out of the warranty period - buyer beware. Temp does get below 37 degrees F and has a built in standard deviation of 3-5 degrees per certified technician. So...our 42 degree milk is okay by Kitchenaid standards. Folks - this is an expensive piece of equipment and this is an unsatisfactory outcome. Finally, enjoy the corrosion comes with the ice machine after year three. They will repair it, but seriously we have flakes stuck to the ice. Nasty! Buy a True, Subzero, anything. I will move on to the oven we just bought see review there - the self-clean function blows the oven's fuses. Technician warned us and now reading off site reviews it is a known problem. Shame on you Kitchenaid.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Benneaj, Social Care, August 19, 2020
Hello VetSeaLand, we sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not Great but Okay.
on February 20, 2021
Posted by: Pat G.
from Albuquerque, NM
[This review was collected as part of a promotion.] Purchased three months ago. Compressor is a little louder than my last one. Super noisy when the ice maker fills with water.
Unit came with bent drawer hinges and a bad rubber seal. Still waiting on parts.
Unit came with bent drawer hinges and a bad rubber seal. Still waiting on parts.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
1993 model , Lasted 28 years
on December 13, 2021
Posted by: Simar
from Chico CA
Hi, we are very sad to replace our 1993 model Superba 48 inch built-in. The space inside is well planned plus it never gave us any issues until last week. Unfortunately, we now have to replace it as the compressor went out and cannot be replaced.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome and what it was expected
on January 11, 2022
Posted by: Kenil
from Brampton, ON
[This review was collected as part of a promotion.] I bought this a month ago. Much specious and working as expected. Little bit expensive however it looks gorgeous.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broke on the first day - over a week to get serviced
on March 12, 2017
Posted by: Brian
from Oakland, CA
We bought this fridge for our new house and it's been a nightmare. We had it installed and everything was working fine and it seemed to start cooling down so we waited 24 hours for it to stabalize. The next day we opened the doors only to find it was warm inside and had already broken down. We called the installers who were nice enough to come and check it out within a couple of hours but they couldn't solve the problem and pointed us to Kitchenaid for service.
We set up an appointment through the service center who couldn't get anyone in the entire San Francisco Bay Area to come out for several days. The appointment time came and went so we called again, only to find out the appointment was set up for an entirely different day two days later than what they had told us. The day before we called to confirm that someone was actually coming only to find out the service company had rejected the service request because KitchenAid told them we lived in a different city that they don't service (They told them we were in San Francisco when we live in Oakland).
We're now a week into living in our new house and still do not have a working fridge. I regret buying this fridge and will never buy KitchenAid appliances again.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear Brian: Thank you for contacting KitchenAid regarding your appliance. We would be happy to look into your concerns but we will need your model and serial number, your name, phone number, address, User ID (Brian), Review ID Number (95205212), and date of purchase emailed to NAR_CustomerSolutions@kitchenaid.com .
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Light & bright interior
on March 12, 2018
Posted by: Snappline
from Granbury TX
Gender:Female
[This review was collected as part of a promotion.] I had a KitchenAid 48" refrigerator that was 15 years old. So I purchased a new one, the size hadn't changed much and it looks perfect and the fit was great. I liked the new layout where the ice storage is on the freezer door and the staggered crisper drawers in the refrigerated section. The think I like the most is there are small lights all along each side that keep the contents well lit and easy to view. Best of all this unit came with a water filter unlike my old KitchenAid. Now I don't buy bottled water.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New Kitchenaid
on June 27, 2019
Posted by: Nwallace
from Arizona
Gender:Female
[This review was collected as part of a promotion.] Perfect finishing touch to my remodeled kitchen. Love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect
on May 2, 2019
Posted by: Annie C
from Canal Winchester, OH
Gender:Female
[This review was collected as part of a promotion.] We love the counter depth fridge. I can’t go back to a regular fridge. I love that things do not get lost in the back of the fridge. The ice maker also produces enough ice for our family of 7.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com