Customer reviews from kitchenaid.com
KitchenAid - 25 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel
Average customer rating
4.6
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
31
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
0
95%of customers recommend this product.
(
37 out of
39)
Customer Reviews for KitchenAid - 25 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel
Posted by: Linda
from Hutchinson, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I replaced a 21 year old comparable built-in KitchenAid with this model and am disappointed in some of the changes. The LED lighting in the new model is fabulous! I think the shelving on the freezer side is an improvement and like it a lot, but not on the refrigerator side. The smaller open bins on the door need to be an inch deeper to be able to fit two rows of products like my old model did. My old model also had lift up lids on the crisper drawers for convenient grabbing of a single item (so you didn't have to pull the drawer out) and that's been eliminated. I miss that feature, but the trade-off is that the drawers probably hold more. But I'm really having a problem with the drop down utility compartment (what we used to call the butter compartment) on the door. It's very poorly designed and is difficult to grab onto to get it open--yet, strangely, it sometimes opens all by itself when we pull open the refrigerator door and sticks of butter or cream cheese fall out onto the floor! Really??? This needs to be addressed by KitchenAid and these bins should be replaced! When I've spent almost $10,000 on a refrigerator, I don't expect to have such a ridiculous problem. I'm about to resort to taping it shut, which I'm sure will make guests question whether they should buy a KitchenAid appliance. Step up, KitchenAid, and figure this out. I would recommend this refrigerator to a friend if this problem was fixed, but not until then.
Written by a customer while visiting kitchenaid.com
Posted by: Jon
from Houston TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this fridge for a month. While built ins are insanely more expensive than regular refrigerators, they do look better in high end kitchens. This Kitchenaid model was actually quite reasonable compared to it's peers in the marketplace and one of the reasons it is the preferred built in for high end homes in the Houston area. Other reasons I chose it include the great Layout and Design, the LED lighting, and the very large and well designed Ice Maker system. My only issue, and it's a minor one, is that the container at the top of the door needs a lip to keep the butter inside when opening it's swing up door/cover. Other than that, I'd give it a five star and recommend it to friends.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect fit
on June 11, 2019
Posted by: Dobi19
from Ft Lauderdale
Gender:Male
[This review was collected as part of a promotion.] Ability to adjust height and tilt during install made the unit fit perfectly into the open space better than the GE unit it replaced. Digital display on the dispenser provides useful info including amount of fluid
dispensed by the oz. Great lighting throughout. Came with an additional water filter cartridge. Stores large volume of ice. Easy to clean. Drawer clear view faces are handy for seeing contents and the slide systems are smooth and quiet. Quiet unit. Steel face was a little tough to clean until I found the correct product to use.
dispensed by the oz. Great lighting throughout. Came with an additional water filter cartridge. Stores large volume of ice. Easy to clean. Drawer clear view faces are handy for seeing contents and the slide systems are smooth and quiet. Quiet unit. Steel face was a little tough to clean until I found the correct product to use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Norcal Rebuild
on September 14, 2019
Posted by: Scott2019
from Northern California
Gender:Female
[This review was collected as part of a promotion.] Excellent. Tons of flexible space. Very quiet. Does need baking soda in new fridge-tight seal results in odor at times.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
very quiet and nice
on April 30, 2020
Posted by: royt
from honolulu hi
[This review was collected as part of a promotion.] only problem i have is the ice maker is slow to produce ice may be you can explain to me how to make it better. I ALSO HAVE A PLASTIC clear curve piece about 10 inches long and shaped like c I don"t know where it belongs?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Kevin
from Scottsdale, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this fridge for 1 month and have been very pleased so far. Runs quiet, keeps our food cold, and looks beautiful
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic refrigerator!
on August 21, 2018
Posted by: Cecilc
from The Woodlands, Texas
Gender:Male
[This review was collected as part of a promotion.] This is our third Kitchenaid refrigerator. It is the newer version of the ones we bought before. Needless to say we have been very happy with Kitchenaid. This is the best one yet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it
on January 22, 2019
Posted by: Mona wlb
from Sarasota fl
Gender:Female
[This review was collected as part of a promotion.] We are Very happy with the space, it meets our needs.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com