Customer reviews from jbl.com
JBL - Jembe 2.0 Entertainment Speaker System (2-Piece) - Black
Average customer rating
3.8
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
66
4 Stars
12
3 Stars
9
2 Stars
7
1 Star
24
69%of customers recommend this product.
(
79 out of
114)
Customer Reviews for JBL - Jembe 2.0 Entertainment Speaker System (2-Piece) - Black
Customer Rating
3
The sound is good, but there is a delay
on November 30, 2016
Posted by: Bethy
from Los Angeles
The sound is good, but there is a delay When play a video on the PC.
I would recommend this to a friend!
Response from jbl.comBy Joe G at Customer Service, Customer Support , December 1, 2016
Thank you for taking the time to provide us with your feedback. The JEMBE uses wired connection that avoids any delay or drop-outs a Bluetooth connection can cause. To determine where the problem is, please try a different video at an alternate app.
If this doesn't help, please submit a request at www.jbl.com/contactus and the Customer Service team will be more than happy to further assist you.
If this doesn't help, please submit a request at www.jbl.com/contactus and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Failed out of the box
on December 1, 2016
Posted by: badspeakers
from Missouri
Only one of the speakers was functioning when it arrived. Their solution was to replace it, but they are out of stock. they offered to replace it with anything else on the website at the same cost...which there is nothing.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , December 2, 2016
We appreciate your feedback. I can see that you have already assisted by our Customer Service team. I'm glad that it has been taken care of.
Written by a customer while visiting jbl.com
Customer Rating
4
Nice Speakers
on December 16, 2016
Posted by: Dahen74
from New York, NY, United States
Good speakers for desktops. Nice sound.
Can be used as portable.
Can be used as portable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Smooth Sound!!!
on December 16, 2016
Posted by: bSwag0412
from Cincinnati, Ohio, United States
I love these speakers. They fit beautifully by my t.v..! I like how when I turn on my t.v., the speakers automatically come on when they detect sound from the t.v.. It also turns itself off when no sound is detected. I am kind of upset that I researched that these same speakers are offered with a wireless connection, but the JBL website doesn't carry them. All in all, the money I paid for these speakers was well worth it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Look nice but sound is slow to come on.
on February 21, 2017
Posted by: Gary1948
from Wichita, KS, United States
Purchased these to replace and old pair of speakers. They look ok and sound good when the sound works but apparently they are set tp turn off automatically when there is no sound coming through from the PC . That part works ok but often it seems to take 15 to 20 seconds for the speakers to pick up that there is sound. Also occasionally the sound turns off for no reason when there should be sound. I would definitely not recommend them. I'd send them back but would cost more than it's worth. Very disappointed & will definitely use a different brand.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , February 24, 2017
Thank you for your review. We appreciate all customer feedback. This information is conveyed to the proper departments as to improve on current and future product designs. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
1
worked great for 14 months, then died.
on November 13, 2017
Posted by: GotJeepOmaha
from Omaha, NE, United States
Great sounding pc speakers, but they only lasted 14 months. They just no longer powerup. seems to be a issue with this model.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, November 16, 2017
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com