Customer Reviews for Samsung - Gear Fit Fitness Watch + Heart Rate - Black - (2014)
Customer Rating
1
Very Disappointed
on January 18, 2016
Posted by: SMH 87
from North Carolina, United States
I bought my Gear Fit November 9, 2015. Thirty-two days later it started a rebooting process and wouldn't stop. I tried to return it and get a refund but the store policy is "no refunds after 30 days". They did replace the product but didn't offer to set it up for me this time. I had trouble syncing it to my phone and had to go back to the store for help. They synced it up for me with no problems. It worked TWO days and then this one also started rebooting. I returned it to the store and again they would not refund my money. They didn't have any more in stock and tried to get me to go to Best Buy to get another. I refused to do this because if I had any more problems then I would have to then deal with Best Buy. I figured since they sold me this product then they should stand behind it and not try to put me off on another store. They called around and found one at another store and someone picked it up and had it at the store for me to come back and pick up. This sounds simple but this store is 30 minutes away from my home and I have now been there five times over this one product. I have now worn this Gear Fit for thirteen hours and so far it is working. This is my third Gear Fit in three months. It's a good thing there is a year warranty on this product.
Such a great accessory for people on the go! You can still check your notifications without having your phone on you ALL THE TIME. I love how it has the Fitbit feature and can monitor my heart rate and steps throughout my day!
I looked at many different pedometers, I decided on the Samsung Gear Fit because it doubled as a watch and a pedometer. It works great, I can see the clock without my glasses. I also like the idea of not having batteries, this is re-chargeable a great feature. I do not like the update to SHealth on my phone, the older version was much better.
I bought the Gear Fit less than 3 wks. It has bees a great incentive for me to resume daily walk. I now walk 5 miles every morning. When I traveled this past 11 days on business; there was no luxury of taken time out to walk. My gear fit encouraged me to put in the minimum of 10000 steps a day. Now I want to start using the sleep analysis feature. I also check my heart beat regularly.
The Gear Fit wiped out all of the data I already had in my Samsung S-Health App when I synced it the first time. You can only use either the phone or the Gear Fit for tracking with the Pedometer. It nearly fell off of my wrist twice so you have to watch to make sure you don't lose it if you wear it while running.
I had a fit bit 1 that I lost about a month ago. Bought this to be able to sync with my Samsung S5 and upgrade to newer technology. The distance over the course of a day is off by 》2000 steps compared to my phone. I cannot enter a sleep record if I forget to set it and it does not sync with my fitness pal that I love. I Should have bought a new fitbit.
I really liked the notification functionality even though the heart rate monitor only worked 1 out every 3 tries and it stopped recording bike rides after 20 minutes.... until it stopped working. One day, after being fully charged it decided that it was never going to turn on again.
Simply won't turn on. It is not a product that ATT supports so they have to route you to Samsung. The Product is impossible to find on the Samsung website, so there absolutely NO WAY to get any sort of support from them. The only good news was that ATT gave me a number to call Samsung who is processing this as a repair.
Pros: notifcations were cool while the device worked
I've had my Fit for almost 3 months now and I haven't had any issues with it. The battery life is amazing, the screen is really responsive, and it does a fairly accurate job counting the steps I take. I tested the heart rate monitor up with my doctor while I was there and they both came up with the same number, so it's fairly accurate. I love how compact it is and how it's not a super bulky. I use this DAILY and will continue to do so!