Customer reviews from sony.com
Sony - 2.1-Channel Soundbar with 120W Wireless Subwoofer - Black
Average customer rating
4.2
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
19
4 Stars
11
3 Stars
1
2 Stars
2
1 Star
2
90%of customers recommend this product.
(
28 out of
31)
Customer Reviews for Sony - 2.1-Channel Soundbar with 120W Wireless Subwoofer - Black
Customer Rating
3
"Prtect" Signal locked
on July 9, 2017
Posted by: Johadj
Hello, I bought this Soundbar 2 years ago, everything was ok so far, Last week I wanted to connect my computer with bluetooth as usual, and now when I unplugg for few minutes and re plug in its the same thing, i tried to push every button, put some air in the ventilator.. Nothing work, Please help
Response from sony.comBy Sony North America Customer Support, July 28, 2017
Hi, Johadj, You may isolate the issue by trying to connect different devices to this unit. If that works then it is possible that the issue is with your computer. Try to reinstall the Bluetooth driver of the computer or update it. For further steps, you may visit this page: https://docs.sony.com/release//HTCT770_QSG_EN_ES_FR.pdf. Regards, Vincent
Written by a customer while visiting sony.com
Customer Rating
2
Sony bar subwoofer won't pair
on November 17, 2017
Posted by: Tavio
So my Sony bar and subwoofer won't pair and I can't find the remote! Some one help me please
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, November 18, 2017
Hi Tavio, Our apologies for the inconvenience that this may have caused. In this issue, you can check manual and refer to page 14/ 96 from this link. https://docs.sony.com/release//HTCT370_EN_ES_FR.pdf
Regards,-Jay
Regards,-Jay
Written by a customer while visiting sony.com
Posted by: inf11
Gender:Male
Verified Purchase:Yes
bought it couple of years ago, and constantly having problem connecting to my Sony TV
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 12, 2020
Hi inf11, we're sorry to hear that you have an issue with your SONY unit. You may follow this link to better fix the issue: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-ct770/articles/00014997
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, ~Earl
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, ~Earl
Written by a customer while visiting sony.com