Customer reviews from BISSELL Homecare
BISSELL - 2X Professional Pet Urine Eliminator Formula
Average customer rating
4.5 out of 5
4.5
(89 Reviews)
Open Ratings Snapshot
Rating breakdown 89 reviews
5 Stars
70
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
6
67%of customers recommend this product. 
(
14 out of 21
)
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Customer Reviews for BISSELL - 2X Professional Pet Urine Eliminator Formula
Customer Rating
1 out of 5
1
Makes carpet smell worse
on February 18, 2019
Posted by: Angie
from Suffolk, Va
Verified Purchase:No
We used this product because it came with our new upright. This was the first time we've ever had to use a carpet cleaner on our carpet as our carpet was only a year old but our son's dog decided to mark our room. We only did a small area because the sample that came with our upright wasn't enough to do the whole room. We purchased a larger bottle, but we will be taking it back because the smell of this product is worse than the pee smell we had to begin with. Stain is gone, but we may not be able to sleep in our room because the smell is so bad. I've never had a bissell product smell so bad before, but from some of the reviews, it looks like I'm not alone. Maybe there is something wrong with the samples they provide with new uprights. I'm not using it again and will be taking my newly purchased bottle back for a full refund. I wanted to get rid of the urine stink and ended up with an even more unbearable smell in my bedroom. Extremely disappointed.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwrbissellpwrApril 21, 2022
Hi Angie - carpet cleaning, especially when cleaning urine, can lift the smell out of the smell out of the carpet. Your carpet may need an additional cleaning to remove any lingering trapped odors that are now exposed.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
I would buy this product again.
on April 5, 2017
Posted by: Maxmatangel
from Kenosha, WI
Verified Purchase:Yes
It was my first time I needed a hand held shampooer, I'm very pleased with the machine and the shampoo, smells good and worked wonders on the carpet. If in the future I need a bigger machine you'll be the first place I look and purchase.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
It works!
on October 26, 2016
Posted by: Cindi
from Undisclosed
Verified Purchase:No
I was apprehensive about trying this because someone said it smelled bad. To me the scent wasn't offensive. I can't describe the scent to be honest with you, but it wasn't overpowering at all. I used this in conjunction with the pet boost and it took care of the problem. I was tackling an old cat urine stain. I treated it first with the bissell enzyme product and then cleaned the area with this soap and the pet odor booster.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
Clean smell
on June 11, 2014
Posted by: JM
from Chicago, IL, USA
Verified Purchase:No
Great smell and cleans well leaves spotless carpet would by again.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
No flowery cover up
on June 4, 2019
Posted by: Mark
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great and kills the urine smell without a flowery cover up.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
Great product! I highly recommend it!
on June 26, 2019
Posted by: Cheryl
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've used a number of products to treat the cat urine our cat sprayed in the hallway, but nothing worked like this!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
I will purchase this product again
on April 23, 2019
Posted by: DAVID
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product --is as advertised--will remove stains that i felt were in for good..
Written by a customer while visiting BISSELL Homecare
Customer Rating
4 out of 5
4
The water was so dirty!
on March 25, 2019
Posted by: Nani
from Folsom, Ca
Verified Purchase:No
I'm very clean and definitely deep clean often, I finally got a carpet cleaner and used it for the first time with this product, my carpets felt and smelled fresh, looked good and the water in my machine was disgusting! Glad to say it worked!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
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