Customer reviews from brother-usa.com
Brother - ImageCenter ADS-2800W Wireless Document Scanner - Black
Average customer rating
4.4 out of 5
4.4
(17 Reviews)
Open Ratings Snapshot
Rating breakdown 17 reviews
5 Stars
9
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
0
93%of customers recommend this product. 
(
13 out of 14
)
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Customer Reviews for Brother - ImageCenter ADS-2800W Wireless Document Scanner - Black
Customer Rating
5 out of 5
5
Beyond expectations!
on December 27, 2017
Posted by: Doug1047
from Wantagh, NY
I purchased this dedicated scanner for a specific purpose and have not been disappointed. After 3 weeks and over 10,000 scanned pages, this scanner continues to perform beyond my expectations. There is nothing in this price category that can deliver.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Nice, but slow with cloud storage locations
on April 15, 2021
Posted by: RockyMtnNeo
from Colorado Springs, CO
Instructions were not very straight forward for scanning to cloud accounts. It was better than a competitor's model but for the price I would have preferred better.
Like the shortcut buttons when configuring for cloud scanning but the overall scanning process to a cloud account is slower than I'd like.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Works great on a network with multiple users!
on June 12, 2018
Posted by: JeroG
from Cloquet, MN
Other than a few minor issues, this has been one of the best scanners I've used. Packed with great features like scanning both sides of a page in one pass, as well as how quick the pages are scanned, and the ability to set network locations to placed the scanned documents. It's been great. The only issue I have had is that there's no way to lower the sensitivity to avoid perforated pages. Not all, but several are caught by the scanner which identifies them as a multiple page feed error. To work around it, we use our printer scanner, but that's probably the only real issue I've had.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Geat scanner!
on April 23, 2019
Posted by: CPA Man
from Canton, Ohio
The ADS-2800W scanner is a great addition to my office. After setting it up, it scans beautifully. I set up my machine to connect to my wireless router so I am able to scan items to my computer. I have probably scanned 200 pages thus far and only had one item jam, which was a W-2 printed on thick paper that had multiple layers glued together. As advertised, just drop all the pages in the feed tray, even if they are different sizes with some pages double sided and some not and everything magically appears on my computer screen. The machine is able to automatically recognize whether a document is single or double-sided so when it pops up on your screen you don't need to waste time deleting blank pages as the machine does it for you. Great product! I love the software that's included. I would definitely buy it again!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Exceeds my expectations
on May 15, 2021
Posted by: David B
from Ventura, CA
I was used to a higher-end scanner that was getting old, so I replaced it after doing a good bit of research. The Brother ADS-2800W exceeds my expectations on many levels. It adds value on many levels from pricing to functionality, to features. I highly recommend this scanner.
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Good scanner but needs improvement
on February 9, 2018
Posted by: Ebis
from Concord
Overall needs a lots of improvements. Slow after 7 or 8 pages of scanning.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Nice scanner but.....
on February 11, 2019
Posted by: Justin1974
from Chicago
Why is brother so cheap as not to include a printed user manual with scanner?
All files should be included on CDs and installation CDs should work better.
I decided to buy the Mac program Receipts by Dirk. Now it is working as I wanted.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Nice funtioning scanner!
on September 26, 2016
Posted by: EmployeeAnthony
from Lapwai, ID, United States
I have been using scanner for a few months now and it has worked good.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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