Customer reviews from frigidaire.ca
Frigidaire - Gallery Series 27" Built-In Single Electric Convection Wall Oven - Stainless Steel
Average customer rating
4.3
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
94
4 Stars
45
3 Stars
7
2 Stars
3
1 Star
9
91%of customers recommend this product.
(
135 out of
148)
Customer Reviews for Frigidaire - Gallery Series 27" Built-In Single Electric Convection Wall Oven - Stainless Steel
Customer Rating
3
Great design, surprised by the fan
on September 1, 2024
Posted by: Ron27
This oven replaced a 25 year old oven that we loved. The new one opens to the side, which is a great feature. You have to punch in the temperature you want, so if you want to go up 10 degrees you have to punch in a new temperature, while the old oven had temperature up and temperature down arrows, which was slightly easier. The main difference with the new oven is that there's a strong fan that blows hot air out the front while it's on, and for about half an hour after its off, apparently to keep the electronics cool. I've read up on it, and it seems all new wall ovens are like this, but I wish it didn't do this as it actually interferes with the gas flame when we're cooking using our gas elements.
I would recommend this to a friend!
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, September 3, 2024
Thank you for stopping by and taking the time to review.
It is so unfortunate that you have had this experience with your new wall oven in such a short time, and we can understand your disappointment. We apologize for any inconvenience this may have caused. Please know that it's important for us to hear if our products are meeting our consumers' expectations as we strive to produce quality products in Canada!
The oven vent openings are important to prevent excessive smoke inside the oven and possible flames. We understand that your unit is already mounted and built-in, but you can anytime discuss with your installer and seek recommendation/advice if you have to move the oven quite farther to your gas elements so its smoke won't interfere.
Customer satisfaction is our top priority, and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. For any help needed, feel free to connect with us via Live Chat or on a call by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your new wall oven in such a short time, and we can understand your disappointment. We apologize for any inconvenience this may have caused. Please know that it's important for us to hear if our products are meeting our consumers' expectations as we strive to produce quality products in Canada!
The oven vent openings are important to prevent excessive smoke inside the oven and possible flames. We understand that your unit is already mounted and built-in, but you can anytime discuss with your installer and seek recommendation/advice if you have to move the oven quite farther to your gas elements so its smoke won't interfere.
Customer satisfaction is our top priority, and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. For any help needed, feel free to connect with us via Live Chat or on a call by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Purchase
on August 29, 2024
Posted by: Pleased cook
I am so happy that we purchased this item. Love the look of it, the swing door that is so convenient, and the easy to use controls!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the convection feature
on August 27, 2024
Posted by: Cooky
Have never had a convection oven. So glad I got this one. It's great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful light
on August 21, 2024
Posted by: Mellie2410
I love my wall stove. It looks so chic and the light inside is amazing! So easy to watch the food cooking, the kids are in love with it. Great learning tool for the littles and the features (timer and preheat) are a welcome change for us.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
not bad but not great
on August 14, 2024
Posted by: Carniegirl
the oven works wonderful but the clock shuts itself off at least twice a day whether the oven is in use or not, unfortunately when the oven is in use and it shuts itself off the oven shuts off and if you don't catch it immediately it screws up the cook time
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love my new oven
on August 11, 2024
Posted by: Lbax
Got this a month ago as a wedding present. So far I love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
A Réal good oven
on August 9, 2024
Posted by: Benthi
I have the oven since one month and realy enjoy to use it and explore the convection. I was simple to use and the thermomètre is accurate
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Overall - Good Wall Oven
on July 28, 2024
Posted by: rjwhite17
* We’ve had our wall oven for about three weeks and have enjoyed using it.
* It has an intuitive design and ease of use.
* The build and design matches the price point.
* The 27” size is perfect for our small kitchen.
* The door opening up to the side was a must have because our oven is mounted at counter height.
* We have a concern with accurate temperatures though. The oven thermometer I have been using shows a reading of 50° to 75° F difference between what the oven is set at and what the oven thermometer shows for a reading. We will work on temperature calibration methods as noted in the manual.
* Once this temperature variation is fixed, we would then give this Frigidaire Wall Oven ⭐️⭐️⭐️⭐️⭐️.
* It has an intuitive design and ease of use.
* The build and design matches the price point.
* The 27” size is perfect for our small kitchen.
* The door opening up to the side was a must have because our oven is mounted at counter height.
* We have a concern with accurate temperatures though. The oven thermometer I have been using shows a reading of 50° to 75° F difference between what the oven is set at and what the oven thermometer shows for a reading. We will work on temperature calibration methods as noted in the manual.
* Once this temperature variation is fixed, we would then give this Frigidaire Wall Oven ⭐️⭐️⭐️⭐️⭐️.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca