Customer Reviews for Frigidaire - Gallery Series 27" Built-In Single Electric Convection Wall Oven - Stainless Steel
Customer Rating
1
Dangerous safety hazard
on October 13, 2021
Posted by: Worried worried worried
I was happy with this oven for last 11 months except for the fan running so long after turning off. But all changed Oct 11, 2021 when I opened the door to put apple crisp in and THE DOOR FELL OFF CRASHING TO THE FLOOR BY MY FOOT WITH THOUSANDS OF SHARDS OF FLYING GLASS. What if the grandkids were in the kitchen? Huge safety risk. Can’t get anyone out for two weeks plus to see what the problem is and then how long will it be until repaired? Has anyone else had this happen? To date the Frigidaire service reps are NOT STELLAR plus wait time are ridiculous. I am hoping Frigidaire will contact me as I would think they would be very concerned over the safety of this product. Please call me Frigidaire. I liked the swing door but will never feel safe with it even when repaired.
[This review was collected as part of a promotion.] Holds accurate temp well and I like the side opening door. However, the repairman is coming Thursday to replace the convection fan - something was wrong with it, sounded as if bearings were bad. Also the door does sag on the hinges, repairman said he will ask Frigidaire how to adjust, hoping he can do that Thursday as well.
[This review was collected as part of a promotion.] I bought this oven to replace the same oven I purchased 20 years ago. I just love it because I am in a wheelchair and needed a door that swung away. It works great for me . We had to switch the door from left to right swing but after awhile we got it. But again, I just love the door swinging to the right .
[This review was collected as part of a promotion.] I'm so happy with this wall oven the side opening door makes it so much easier to put heavy casseroles in the door stays open and doesn't come back at you so you won't get burned love it
[This review was collected as part of a promotion.] The feature that initially drew my attention to this oven is the side opening door which will be a standard for me going forward. I really like the quick preheat, convection cooking, and probe. The only downside so far is the noisy fan that seems to run too long- I guess it will extend the life of the electronics.
[This review was collected as part of a promotion.] I bought these (two of them) about a month ago, but we're upgrading this house all over and havent moved in yet! So, other than testing them to see if they work, we havent used them. But you kept emailing me to review or I would run out of time... they look great installed in our Island, one right and one left of the cooktop. Changed door on one so it opens to the right (right side), while the other on opens to the left (left side). Nice effect. Love the side opening doors. Notice when we test ran them that a fan runs continuously and it is loud. Read that before we bought and assumed it was a picky person, but it was not! The fan is actually innapropriately loud. I was disappointed for my wife, but she said "I'll get used to it". But that's not the problem. You know how you cant hear anyone talking to you when your running the faucet in the sink? Now she wont be able to hear in the kitchen while running the oven. And with the ability today to muffle/conceal such noises there is really no excuse for these loud ovens. The rest is too soon to tell, as we dont even have counter top installed for our new kitchen cabinets and have not used the ovens. One more thing. Read another review that said the door hinge is not heavy enough and you have to lift up on door and push firmly to get it to latch. So that reviewer figured it would get worse with use. In my opinion this is 100% correct. Because of lightweight hinges the doors dropped a little when you open and wont swing closed of you push them and let go. You have to hold them all the way and guide them and push firmly to close. But I tightened up the hinge screws as much as possible and they now do not drop down...still harder to close than a regular downward opening door, bcuz they have to latch. If they does not get worn out with time...it's a minor issue. Side swinging doors have to latch (I guess), whereas regular down/up doors seem to spring shut. Our microwave side swinging door is the same way...you have to guide it closed. Oh, you can slam the microwave shut and same with these ovens, but this might be bad on the latch over time, so I never do this.