Customer reviews from frigidaire.com
Frigidaire - Gallery Series 27" Built-In Single Electric Convection Wall Oven - Stainless Steel
Average customer rating
4.5
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
62
4 Stars
18
3 Stars
5
2 Stars
2
1 Star
3
92%of customers recommend this product.
(
35 out of
38)
Customer Reviews for Frigidaire - Gallery Series 27" Built-In Single Electric Convection Wall Oven - Stainless Steel
Customer Rating
4
Too Soon to Tell
on June 26, 2021
Posted by: JohnCoastal
[This review was collected as part of a promotion.] I bought these (two of them) about a month ago, but we're upgrading this house all over and havent moved in yet! So, other than testing them to see if they work, we havent used them. But you kept emailing me to review or I would run out of time... they look great installed in our Island, one right and one left of the cooktop. Changed door on one so it opens to the right (right side), while the other on opens to the left (left side). Nice effect. Love the side opening doors. Notice when we test ran them that a fan runs continuously and it is loud. Read that before we bought and assumed it was a picky person, but it was not! The fan is actually innapropriately loud. I was disappointed for my wife, but she said "I'll get used to it". But that's not the problem. You know how you cant hear anyone talking to you when your running the faucet in the sink? Now she wont be able to hear in the kitchen while running the oven. And with the ability today to muffle/conceal such noises there is really no excuse for these loud ovens. The rest is too soon to tell, as we dont even have counter top installed for our new kitchen cabinets and have not used the ovens. One more thing. Read another review that said the door hinge is not heavy enough and you have to lift up on door and push firmly to get it to latch. So that reviewer figured it would get worse with use. In my opinion this is 100% correct. Because of lightweight hinges the doors dropped a little when you open and wont swing closed of you push them and let go. You have to hold them all the way and guide them and push firmly to close. But I tightened up the hinge screws as much as possible and they now do not drop down...still harder to close than a regular downward opening door, bcuz they have to latch. If they does not get worn out with time...it's a minor issue. Side swinging doors have to latch (I guess), whereas regular down/up doors seem to spring shut. Our microwave side swinging door is the same way...you have to guide it closed. Oh, you can slam the microwave shut and same with these ovens, but this might be bad on the latch over time, so I never do this.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great swing away door!
on August 26, 2021
Posted by: SandeeZoe
[This review was collected as part of a promotion.] I bought this oven to replace the same oven I purchased 20 years ago. I just love it because I am in a wheelchair and needed a door that swung away. It works great for me . We had to switch the door from left to right swing but after awhile we got it. But again, I just love the door swinging to the right .
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dangerous safety hazard
on October 13, 2021
Posted by: Worried worried worried
I was happy with this oven for last 11 months except for the fan running so long after turning off. But all changed Oct 11, 2021 when I opened the door to put apple crisp in and THE DOOR FELL OFF CRASHING TO THE FLOOR BY MY FOOT WITH THOUSANDS OF SHARDS OF FLYING GLASS. What if the grandkids were in the kitchen? Huge safety risk. Can’t get anyone out for two weeks plus to see what the problem is and then how long will it be until repaired? Has anyone else had this happen? To date the Frigidaire service reps are NOT STELLAR plus wait time are ridiculous.
I am hoping Frigidaire will contact me as I would think they would be very concerned over the safety of this product.
Please call me Frigidaire.
I liked the swing door but will never feel safe with it even when repaired.
I am hoping Frigidaire will contact me as I would think they would be very concerned over the safety of this product.
Please call me Frigidaire.
I liked the swing door but will never feel safe with it even when repaired.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Mixed reviews
on December 11, 2021
Posted by: Maddog1950
For the first six week, I thought the over was great, until I tried to bake at 450 degrees and then all heck broke loose. Using my K probe thermocoulple oven never got about 350 then starting dropping. Also the oven would not let me set an internal temperature using the provided probe. Yes I rebooted. Repair person arrived told me it was the "motherboard" which had to be ordered. Wrong parts arrived technician tried to correct the issue had to order the correct parts. Time will tell. Would not recommend oven.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire wall oven
on April 21, 2023
Posted by: Pat74yo
[This review was collected as part of a promotion.] The new oven replaces an earlier model. While I love and use all the cooking features, I love that the door opens to the side like a microwave. I have a large family and cook large cuts of meat and heavy casseroles. This door enables the loading and unloading of heavy dishes much safer than other wall ovens. I don’t have to lift heavy things over a hot door obstructing me from reaching in. Please keep this feature always!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
2nd swing door oven
on May 3, 2023
Posted by: Gallery 2
[This review was collected as part of a promotion.] Had a Frigidaire Gallery swing door oven for 18 years; replaced with new stainless model which is wonderful. Only concern is the manual directions are very inaccurate - too many misplaced "Starts". Check Delay start directions for most extreme wrong steps!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very happy
on January 25, 2017
Posted by: Preachteen
from Nashville, TN, United States
[This review was collected as part of a promotion.] I have had this oven for a couple of months and I am very happy with all the features
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Side opening Frigidaire stove
on June 11, 2018
Posted by: jjsj
from Pa
Funny how they press you to leave a review before you've barely had 2-3 weeks to use the appliance.
The front stainless surround on the touch pad came loose almost immediately..double stick tape let go. Difficult to replace with non commercial tape but I finally got it to stick with Gorilla double sided tape. Shouldn't have to do this to a brand new item.
Seems to work ok but, again, has only been a few weeks.
Side opening feature was important to us..only one on the market with exception of a smaller Bosch.
The front stainless surround on the touch pad came loose almost immediately..double stick tape let go. Difficult to replace with non commercial tape but I finally got it to stick with Gorilla double sided tape. Shouldn't have to do this to a brand new item.
Seems to work ok but, again, has only been a few weeks.
Side opening feature was important to us..only one on the market with exception of a smaller Bosch.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 12, 2018
I am dismayed to hear the trim on the control panel came loose, jjsj. While we expect that our products will meet and even exceed our consumer expectations, the experience that you encountered is not typical of the quality products that we produce day in and day out. My review of your consumer account failed to locate any contact, pertaining to any matter. I am glad to hear you were able to resolve the matter satisfactorily. Should you have any questions, please don’t hesitate to reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com