Customer Reviews for Frigidaire - Gallery Series 27" Built-In Single Electric Convection Wall Oven - Stainless Steel
Customer Rating
4
Happy
on January 4, 2023
Posted by: Teflon
Needed a replacement before Christmas. So glad we found what we were looking for! Hard to do still. Needed to be 27” and side opening door. Easy install. Working as it should do far.
Purchased 6 months ago. Installed and convection option did not work. Called repair and tech. found that wiring harness not plugged in internally on oven. Over a month ago oven door sagging, as glue holding outside door glass to frame has failed. Web site was down for weeks, Waiting for parts. Been waiting for over a month. Why????
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christy, Online Outreach Specialist, November 22, 2022
We are so sorry to learn that you are having this experience. We would love to look more into your concern and see how we can assist you. At your earliest convenience, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). We will be more than happy to review your file and advise you with an update on a resolution. We appreciate your patience. ~ Christy
Had to re- calibrate to the max to get to 350. The fan noise is very loud for a small apartment and will continue to run for 50 minutes after you turn off the oven. Does anyone else have the same issues?
Response from frigidaire.caBy R'Shaye, Online Outreach Specialist, May 18, 2021
Hi, Kina. Thank you for taking the time to share your experience. We don't like to see when our consumers are unhappy. However, we do love to know how we can make things better. Please know we are here anytime you have any concerns or questions about your oven. You can reach us by calling 800-265-8352 Mon-Fri, 8:30 am - 8 pm EST. -R'Shaye
Features of this oven are great though the previous model had a built in meat thermometer. My second oven of this model just died after 6 years of use.
Response from frigidaire.caBy Briana, Online Outreach Specialist, September 16, 2020
Hello, JohnOB! Thank you for your review. Your feedback is important to us and has not gone unnoticed. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
But limiting cooking time lenght is a pain, the oven automatically shut off after 6 hours. So it’s hard to cook slowly while at work, because it stops before we are back. Forget about cooking while you sleep, it will wake you up with it’s beeping at the end of 6 hours. The rest of the oven is great.
We bought this oven after our old St. George 24" wall oven died earlier this year (2017). After some minor changes to the original wall cavity I installed and hooked up the new oven. Since then we have been more than pleasantly surprised with how quickly we adapted to the new features. This oven heats up fast and is so easy to use. We love the sideways door opening feature which allows for easy access to the oven when cooking and cleaning. From regular baking and roasting to broiling and convection cooking this oven is a winner. Also it looks great with our decor. Thank you Frigidaire.