Bought thus 3 years ago , had it repaired 10 xs still same issue, when I am baking if I open the door the dash board quickly changes settings , from the heat in the oven rising and the buttons being so sensitive that it changes all kinds of settings having me turn off the unit to turn it back on n start the heat setting again. I've had the dash board changed the fan changed n a few other things . I deserve a new product entirely
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 31, 2023
Hello there. We feel your disappointment, and we're sorry to hear that our product did not meet your expectations. We hope that you get the attention and assistance you need with your issue. If you need more help, please reach out to us via phone at 800-265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
There was very little choice for wall ovens that open from the side. This model had everything I was looking for except the air fry option. So far I am extremely pleased. I replaced a 25 plus year old model and I am enjoying the convection and self cleaning options. It is so nice to be able to set a precise digital temperature. Also, I appreciate the probe. Looking forward to using that with my Thanksgiving Turkey!
Initially bought the oven in December 2019, it was damaged and it took 18 months to get it replaced, you guys didn’t believe me about the damage. With the 2nd oven I tried steam clean function and felt it didn’t work, waited almost 2 years to get it replaced , tried the steam clean again with this oven same as before, but local rep says it doesn’t get hot. My question is how do you get steam if the temp doesn’t reach 212 deg F ? Also there was a couple when the display panel malfunctioned and to reset at the breaker panel. Unable to have the oven serviced , so replacement was the only options , only bought this one as it is the only kind of wall oven with a side swing door.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, June 13, 2023
We are disheartened to learn that you have not had the effortless experience we strive to give our customers. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST
I purchased this oven one ,month ago and am very, very pleased with it. It was easy to install with appropriate instructions. Also after reading the complete manual that came with it , made everything simple. Followed the instructions and in no time was on my way to excellent use. It cooks evenly and in a short time compared to my old conventional oven it replaced. I cannot say anything but good about this oven so far.
This model replaced a 25yr old model. Looks great works well. Gone are the days of silent backing I did not realize new wall ovens have fans running continuously even when not on convection mode. Slowly getting used to constant fan noise while backing or warming in the oven. Definitely find cove cacti on setting to perform better than plain bake mode. Love the side opening door. Love the large view door.