Customer reviews from blackanddecker.com
Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Average customer rating
2.9
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
6
4 Stars
3
3 Stars
5
2 Stars
1
1 Star
8
55%of customers recommend this product.
(
12 out of
22)
Customer Reviews for Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Customer Rating
1
Does not reach temperature
on January 16, 2022
Posted by: Steph M
from San Marcos, TX
I bought this toaster oven due to it’s size. I live full-time in a bus without an oven. It is never as hot as the temperature it is set for. Frozen pizza will not cook properly since the temperature does not reach close to 400. I can’t bake in this because any brownies or cake will look done on top and be raw on the bottom. This is the worst toaster oven I have ever owned. I believe that it may be defective since I do not see similar reviews elsewhere.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy BLACK+DECKER® Support , March 30, 2022
We appreciate your feedback on the TO3250XSB and are sorry to hear about the issue you are having with your product.
This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction.
Please email us at wecare@sbdinc.com and reference ticket #4120063 . We look forward to hearing from you.
This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction.
Please email us at wecare@sbdinc.com and reference ticket #4120063 . We look forward to hearing from you.
Written by a customer while visiting blackanddecker.com
Posted by: Annie52
from Sault Ste. Marie, ON Canada
Gender:Female
Verified Purchase:Yes
Before I bought this product a few weeks ago, I had a different B&D toaster oven but it was old so, when I moved to an apartment I replaced it with this one. I can't express how disappointed I was when I started using it. First of all, the cord was so short that I couldn't place the product where I wanted it. Second, the toaster oven is so ridiculously noisy that I don't like to use it at all. The one I had previously didn't make a noise like that. And third,
figuring out how to use it means keeping the instruction booklet right near the product at all times. I don't know who could possibly think that this product is worth buying.
figuring out how to use it means keeping the instruction booklet right near the product at all times. I don't know who could possibly think that this product is worth buying.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
3
No instructions on how to use.
on December 8, 2017
Posted by: Connie
from Camp Verde, AZ
Gender:Female
We bought this a few months ago and I guess it would be alright but never used one and it didn't come with instructions on how to use. So still trying to find out how to use it. Using it now because my oven went out.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1
the maker
on June 14, 2018
Posted by: grami1960
from wisconsin
Gender:Female
I have had mine for 31/2-5 yrs. I hadn't had issues with it until recently. The toaster still works but the oven doesn't. I'm on a very tight income and can't afford to replace it. I loved it when it worked and now I'm upset it died. This shouldn't happen in such a short period of time.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
3
Love it, but...
on November 1, 2018
Posted by: jh64
Gender:Female
I really love how this oven cooks fast and even. It is awesome and roomy!
But the bake pan is a piece of junk.
Corroded and useless after just a few uses...
But the bake pan is a piece of junk.
Corroded and useless after just a few uses...
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Disappointed
on April 20, 2019
Posted by: LeeBob
from North Carolina
This oven was given to me as a gift from my sister. Right out of the box the knobs are so stiff that my wife can not operate them. I’ve tried to make the best of it for a while. I’ve recently decided to check the temp accuracy, as my food was coming out unsatisfactory. The thermostat is way off. It heats to approximately 75-100 degrees Fahrenheit lower than the knob is set. At 450 on the knob I am registering 362 on a digital oven thermometer. I’m VERY disappointed with this oven and would not recommend you purchase it.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Posted by: Peppermint Patty Cake
from Kansas
Gender:Female
Verified Purchase:Yes
It takes a while to get used to the size, but now I think it would be difficult to go back to the 'midget' version we used to have...even the toast function works well.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Love the size
on August 28, 2019
Posted by: Carol J
from South Canaan, PA
Gender:Female
I'm very happy with this toaster oven especially since I can put a large baking dish in it and not have to use my stove and heat up my kitchen!
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com