Customer reviews from blackanddeckerappliances.com
Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Average customer rating
4.1
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
91
4 Stars
27
3 Stars
19
2 Stars
8
1 Star
15
81%of customers recommend this product.
(
122 out of
151)
Customer Reviews for Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Customer Rating
4
Bought this 2.5 years ago- still going strong
on June 23, 2018
Posted by: Gemma
from New Mexico
Gender:Female
I cook & bake all kinds of things in this oven and have been very happy with it. I use it multiple times a week as it doesn't take long to heat up and doesn't heat up my kitchen. I do not rely on time for cooking- especially for meats- I use a pocket thermometer. Just ate a flatbread pizza cooked in it and it was great. I did cook it directly on the shelf rather than on a pan so that the bottom would crisp a bit. I'm only on this site looking for an extra rack & a new pan.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 27, 2018
Thank you for sharing your feedback regarding your Black+Decker TO3250XSB. I'm delighted to hear that your oven has served you well, and I'd be happy to assist you with replacing those parts. Please reply to the email I've sent from youropinionmatters@spectrumbrands.com, so I can address this for you. I look forward to hearing from you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
LOOKS GOOD
on May 12, 2020
Posted by: ittybitty
from Lutz
Gender:Female
Attractive appliance...of course it hasn't been used yet!:) Last month ordered a smaller toaster oven and the tray is not wide enough to fit in side groove. Do not understand why companies are making the tray too narrow to fit without using the rack. With OCD do not want to back splattering foods. But look forward to using a larger toaster oven so I don't have to squish food to fit.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, May 13, 2020
Thank you for sharing your feedback regarding your Black+Decker Toaster Oven I’m glad to hear that you like how the oven looks, and it's size! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 41941860 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
great size
on August 1, 2020
Posted by: naaa
from Diamondhead MS.
Gender:Male
just got it , cooked biscuits and golden brown perfect in shortest cooking time, love it.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Size excellent
on December 30, 2020
Posted by: C C R
from Lehigh Valley PA
Gender:Female
This is an exact duplicate of my B&D that just quit working after 2 1/2 years. Could not get by without it. Use daily with standard size cookware.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, January 4, 2021
Thank you for sharing your feedback regarding your Black+Decker Extra-Wide Toaster Oven. I’m glad to hear that you're happy with your oven! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42043366 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Almost a great oven
on March 9, 2023
Posted by: weedz
from New Hampshire
Gender:Male
Good oven but two problems... the door handle supports loosened and no way to tighten them, so the handle rod can come out. Also, the control knobs need to be knurled or something to make them easier to grip. They are smooth chrome and hard to turn.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, March 10, 2023
Thank you for providing your feedback regarding your Black+Decker Extra-Wide Toaster Oven. I’m sorry to hear of the difficulties you're having with your oven. However, I'm happy to advise you that we are processing the order to send out a new oven to you under the two year warranty. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42329541 so that I may better assist you. We look forward to hearing from you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Loved the color, fits my counter, Easy to use.
on July 22, 2024
Posted by: Sweeties Mom
from New Hampshire
Gender:Female
Just bought this a few days ago...am pleased with its looks, and at 80 my reason for the purchase was to use it in place of my Stove's Oven & my old toaster. Perfect to reheat items,make grilled sandwiches. I used the toaster fo my eggo waffles, grilled my version of an Egg McMuffin, used the Bake knob to make a Peach Crumb Pie....all turned out great. I've had other B&D items, most were great. My 4 slice toaster started acting up, would toast top half of bread, & bottom was bare. Time to toss it. Friend said she loves her's so I am glad I listened. Thank you.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Very attractive and works great!
on October 21, 2024
Posted by: Spark
This is my 3rd Black & Decker toaster oven. This larger oven is wonderful and I am very pleased with the convection aspect and ability to accomodate 9x13 pans. I use my toaster oven very often and Black and Decker has always been very reliable.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Does the job at a good price
on December 13, 2024
Posted by: Lindaw
from Columbus, Ohio
Gender:Female
I've been using for a month now and am happy with the wide size and how it cooks. I wish there was a second shelf but all in all I am happy and would recommend this model. I need to remember to hold the door, otherwise the door slams shut or when you open it, falls down to the counter.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, December 16, 2024
Thank you for offering your feedback regarding your Black+Decker Extra-Wide Toaster Oven. I'm sorry to hear that you were somewhat disappointed in the design of your oven, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new oven will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42537088, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com