Customer reviews from blackanddeckerappliances.com
Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Average customer rating
4.1
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
91
4 Stars
27
3 Stars
19
2 Stars
8
1 Star
15
81%of customers recommend this product.
(
122 out of
151)
Customer Reviews for Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Customer Rating
3
Size excellent
on December 30, 2020
Posted by: C C R
from Lehigh Valley PA
Gender:Female
This is an exact duplicate of my B&D that just quit working after 2 1/2 years. Could not get by without it. Use daily with standard size cookware.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, January 4, 2021
Thank you for sharing your feedback regarding your Black+Decker Extra-Wide Toaster Oven. I’m glad to hear that you're happy with your oven! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42043366 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
great size
on August 1, 2020
Posted by: naaa
from Diamondhead MS.
Gender:Male
just got it , cooked biscuits and golden brown perfect in shortest cooking time, love it.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
works well
on July 3, 2020
Posted by: rosie79
from davie, Florida
Gender:Female
large capacity, can heat a lot of things at one time
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
LOOKS GOOD
on May 12, 2020
Posted by: ittybitty
from Lutz
Gender:Female
Attractive appliance...of course it hasn't been used yet!:) Last month ordered a smaller toaster oven and the tray is not wide enough to fit in side groove. Do not understand why companies are making the tray too narrow to fit without using the rack. With OCD do not want to back splattering foods. But look forward to using a larger toaster oven so I don't have to squish food to fit.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, May 13, 2020
Thank you for sharing your feedback regarding your Black+Decker Toaster Oven I’m glad to hear that you like how the oven looks, and it's size! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 41941860 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Posted by: Anonymous
from West New York NJ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely love my toaster over. Very spacious. I’m able to bake cake
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
not what I was expecting.
on April 24, 2020
Posted by: AuntMary10
from Monterey, CA
Gender:Female
Thought this would be good after reading the specs, etc. But even though it was a little bigger than the old one that died last night, the interior space was much smaller. I guess it is more a toaster than an oven. Only about 3-4 inches from the tray to the top heating element and it says to keep stuff 1 1/2" from the heating element.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, April 28, 2020
Thank you for offering your feedback regarding your Black+Decker Natural Convection Toaster Oven. I’m sorry to hear that you're unhappy to hear unhappy with the size of your oven. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Bottom elements not working
on April 15, 2019
Posted by: Julie K
from California
Gender:Female
I bought this oven recently and tried using it to bake and only the broil element is working.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 17, 2019
Thank you for offering your feedback regarding your Black+Decker TO3250XSB. I’m sorry to hear about the trouble you’ve experienced with your oven's heating element. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your oven has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Awesome product
on April 12, 2019
Posted by: Minister Tan
from Fort Lauderdale, FL, United States
Gender:Female
[This review was collected as part of a promotion.] I love the way the toaster toast the food. It's a amazing product. I use it daily. My family loves it and uses it daily as well.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com