Customer reviews from blackanddeckerappliances.com
Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Average customer rating
4.1
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
91
4 Stars
27
3 Stars
19
2 Stars
8
1 Star
15
81%of customers recommend this product.
(
122 out of
151)
Customer Reviews for Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Customer Rating
3
Somewhat disappointing
on March 16, 2021
Posted by: ellflower
from Rochester, NY
I like the unit except for the difficulty in turning the knob back from 20 minutes. It doesn’t move easily.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, March 17, 2021
Thank you for providing your feedback regarding your Black+Decker Extra-Wide Toaster Oven. I’m sorry to hear that you're unhappy with the design of your oven's timer dial. It is normal for it to be harder to turn back towards the off position in the beginning, but should become easier with use. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42081059 so that I may be able to better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great Appliance
on May 11, 2022
Posted by: SadCanadian
from Ontario
Gender:Female
The only issue I have is that I would like to order another rack and pan, but they are available in the United States but not in Canada.
I like to be able to cook more than one food product at time, I can't with only one rack and pan.
I like to be able to cook more than one food product at time, I can't with only one rack and pan.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Compact size, great appearance and easy to use
on February 10, 2017
Posted by: Bethlyn184
from Vacationland, ME
Gender:Female
[This review was collected as part of a promotion.] It is a really nice looking compact toaster oven. Easy to use and very simple to clean. Cooked evenly and toasted bread nicely. My kids were able to cook their pizza bites by themselves. The back and front were evenly cooked. No need to rearrange while cooking. The only item that was bothersome was the rubber piece kept falling out. It's not glued in but rests in. In my home, the toaster oven is pulled from the back of the countertop to the front. This way any heat will not bother the above cabinets. As it was moved, the piece always fell out. Truly not a big deal and I am sure a small drop of glue will remedy it. All and all - nice looking and cooking machine.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Best I've ever tried!
on February 11, 2017
Posted by: irishgirl22365
from East Berlin, CT
Gender:Female
[This review was collected as part of a promotion.] The minute I took this toaster oven out of the box, I knew I was going to love it. Just the look of it says "WOW"! The stainless is very nice looking! What I like about it is the room inside. First I made toast and I fit in 4 large slices without having to cram them in. All 4 pieces toasted evenly. Then I made French fries. I was able to cook enough fries at once for both me and my husband, and he eats a lot of fries! lol. Then I reheated up leftover pizza we brought home the night before. It came out great. Like it was fresh from the pizza place. This toaster oven is wonderful! It heats up quickly. The best feature is the built in timer!! Love it!! The only thing that is does not have is the ability to be mounted under the kitchen cabinet like my previous one. That is a must for me when you have limited counter space. All toaster ovens should have this feature in my opinion. Otherwise, this is an awesome appliance!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great for small meals and snacks!
on February 11, 2017
Posted by: Savvy K
from Central Florida, United States
Gender:Female
[This review was collected as part of a promotion.] I loved the Natural Convection Toaster Oven. It somewhat reminds me of my grandmother’s toaster oven while growing up. (Of course, with modern features.) This oven seems great for baking/heating small snacks and appetizers. Of course, due to the compact size, it has a quicker heat up time and less energy use. Additionally, such an item would be perfect for college students and people who have a limited kitchen area; whereby, a full oven would not be ideal. The toast feature creates even toasting. It makes great items such as grilled cheese sandwiches to baked chicken thighs. Despite the positives, it was still difficult to gauge the actual cooking temperature. It would have been nice to have an indicator for when the unit reached the set temperature. The exterior gets too hot very quickly. Also, the temperature knob seems too loose as compared to the other function knobs. Otherwise, this is a great product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Great Machine
on February 17, 2017
Posted by: Debbags
from New Jersey, United States
Gender:Female
[This review was collected as part of a promotion.] When I received this I was so excited to try it. The first thing I made was a pizza, I can't believe how crispy it was. And I was amazed how quick it was. Since then I have made so many other dishes.. it cooks very quick. I am so grateful to own this machine. Plus it's made from a trusted brand Black and Decker.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Looks good, works ok
on February 22, 2017
Posted by: maryp1
from Scottsdale, AZ, United States
Gender:Female
[This review was collected as part of a promotion.] I have been using the Black and Decker Natural Convection Toaster Oven for about a month. We haven't had a toaster over in our family for years - I had forgotten how nice it is to have one around! Quite handy for the little things you don't want to turn your oven on for!
This toaster over has some good and some bad. It seems to be well made and looks nice in my kitchen full of stainless steel appliances.
Actually using it is a different story. This isn't the most intuitive toaster oven in the world. Having an on/off switch would make a world of difference. But now you have to choose your setting - toast, bake, broil, or warm. Then set the other dials accordingly. Setting 3 dials to get the right temperature or cook time is next to impossible. And there is no clear way to turn it off. You have to turn one of the dials one way, and another one a different way. All too confusing.
It toasts well (but don't choose a setting beyond light other wise you will have burnt toast), and bakes well (but make sure you pre-heat it for 10 minutes). So functionally, I am not sure this toaster oven is that great. Once you get to know its "quirks" - you can heat up some French fries, make some toast, or melt some cheese on an open face sandwich. But I am not sure its worth the learning curve - I would probably look for something more intuitive.
By the way this did come with an instruction page, and I do know how to read, and it was not in the least bit helpful.
This toaster over has some good and some bad. It seems to be well made and looks nice in my kitchen full of stainless steel appliances.
Actually using it is a different story. This isn't the most intuitive toaster oven in the world. Having an on/off switch would make a world of difference. But now you have to choose your setting - toast, bake, broil, or warm. Then set the other dials accordingly. Setting 3 dials to get the right temperature or cook time is next to impossible. And there is no clear way to turn it off. You have to turn one of the dials one way, and another one a different way. All too confusing.
It toasts well (but don't choose a setting beyond light other wise you will have burnt toast), and bakes well (but make sure you pre-heat it for 10 minutes). So functionally, I am not sure this toaster oven is that great. Once you get to know its "quirks" - you can heat up some French fries, make some toast, or melt some cheese on an open face sandwich. But I am not sure its worth the learning curve - I would probably look for something more intuitive.
By the way this did come with an instruction page, and I do know how to read, and it was not in the least bit helpful.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Convienent Toaster Oven
on March 16, 2017
Posted by: nikki144
from Corpus Christi, TX, United States
Gender:Female
[This review was collected as part of a promotion.] I am so glad I have this toaster oven. I have always wanted to have my children, ages 12 and 16, cook on their own, but I was scared to let them use the traditional oven. This toaster oven is small and can sit on our kitchen counter. All my children have to do is open the oven door, remove the small tray, put their item on the tray and cook their item. The dials are very easy to use. My children can set the oven to bake or broil, set the temperature up to 450 degrees, and set the timer to 30 minutes. When the food item is ready, the timer beeps which is convenient. My children have been able to make french fries, pizza and pot pies. This product has offered me a way to help teach my children how to cook and is very convenient.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com