Customer reviews from blackanddeckerappliances.com
Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Average customer rating
4.1
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
91
4 Stars
27
3 Stars
19
2 Stars
8
1 Star
15
81%of customers recommend this product.
(
122 out of
151)
Customer Reviews for Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Customer Rating
1
Bad quality! Knob controls quit
on May 17, 2017
Posted by: Taty24
from Arivaca, AZ
Gender:Female
Don't buy this toaster oven! This toaster oven was a gift to us about a year ago First the knob setting on toast quit working so we've been using the broil to make toast but now that setting is only working intermittent (expecting it to quit any day now). In the middle of broil it turns off then you have to turn the knob to bake then back to broil to get it to start up again. The timer knob is also acting up and stops working if you don't turn it past 10 min and sometimes doesn't count down so if you're not careful it won't turn off and then you'll have a fire. The up side to this oven is the size for making small meals without having to heat up our full size oven. The quality of the product is a big disappointment so now I'm afraid to try any other products by Black & Decker! Also unfortunate is that since it was a gift I don't have a receipt to use the warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Very easy to use
on August 1, 2017
Posted by: Shanna
from Steelville, MO, United States
Gender:Female
[This review was collected as part of a promotion.] This little thing is awesome. I use this on small stuff like chicken strips, when I don't feel like using the big oven. Will definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Posted by: fspirt
from whippany, NJ
Gender:Male
Verified Purchase:Yes
I bought this 3 weeks ago based on the reviews I found online. I looked at many different brands and models and this was the only one that reviewers said actually toasted great. They were right. I've done bread, English muffins and bagels and they all come out great.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Very long baking times
on April 14, 2018
Posted by: GLMelon
Gender:Male
I bought a B&D because the great toaster oven my wife and I received for our wedding almost ten years ago stopped working. I don't have problems toasting, but baking is a pain. I preheat the oven to make pizza and it takes 10 minutes + more than the specified baking time and it still doesn't cook thoroughly. Am I missing something? I'm afraid to try baking meat.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 16, 2018
Thank you for offering your feedback regarding your Black+Decker TO3250XSB. I’m sorry to hear about the trouble you’ve experienced with your oven. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your oven has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Perfect size for frozen pizzas!
on August 11, 2018
Posted by: Neverendingmods
from Wilmington, Delaware
Gender:Male
I bought this just over a year ago. I purchased an extended no-hassle return from the store in case I had problems down the road. Only issue I have encountered in the past 16 months is the red light that indicates it is on and hot no longer works. luckily the convection fan makes a loud enough noise to where someone would know that it is on an extremely hot and won't get burned. But elderly people and very young children may end up being burned by not realizing someone else has turned it on because of the red lights not working anymore.
I have had no issues with how it Cooks. I did however have lots of questions because of the lack of instructions that come with this toaster oven. you have to make sure that the crumb tray is underneath the toaster oven in the Small Things lot not inside the cooking area. also the cook a frozen pizza you want the rack on the lowest of the positions inside. Cooking name brand 12 in frozen pizzas in the exact amount of time as the instructions say maybe 5 minutes longer. I do need to rotate the pizza three-quarters of the way through as the pizza will darken in the back of the toaster oven so rotating is necessary one time. I have Cooks breakfast dinner Bagels Pizza cupcakes brownies all turned out excellent. I did have to go online and try to find some cooking instructions because of the lack of paperwork that came with it from Black & Decker. However I am happy with it and I'm pleased with how it Cooks once I figure it out by trial and error cooking positions for the Shelf.
I have had no issues with how it Cooks. I did however have lots of questions because of the lack of instructions that come with this toaster oven. you have to make sure that the crumb tray is underneath the toaster oven in the Small Things lot not inside the cooking area. also the cook a frozen pizza you want the rack on the lowest of the positions inside. Cooking name brand 12 in frozen pizzas in the exact amount of time as the instructions say maybe 5 minutes longer. I do need to rotate the pizza three-quarters of the way through as the pizza will darken in the back of the toaster oven so rotating is necessary one time. I have Cooks breakfast dinner Bagels Pizza cupcakes brownies all turned out excellent. I did have to go online and try to find some cooking instructions because of the lack of paperwork that came with it from Black & Decker. However I am happy with it and I'm pleased with how it Cooks once I figure it out by trial and error cooking positions for the Shelf.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works great
on September 18, 2018
Posted by: tonyp
from Tennessee
Gender:Male
[This review was collected as part of a promotion.] I use this almost daily and it works great. My favorite way to cook.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Lovely Little Toaster Oven - Great for Everything!
on November 20, 2018
Posted by: lorainewallace
from Caledonia, MS
Gender:Female
[This review was collected as part of a promotion.] I received this product free in exchange for my honest opinion and review. This toaster oven sits on my countertop and is very beautiful! It has multiple options available for baking, convection, toasting, broiling, etc. I use it weekly to bake my toddler fish sticks, chicken nuggets, fries, toast, appetizers etc. The little pan that it comes with is thin aluminum and gives off a bad smell when heating it up, so I use a small glass pan that I purchased instead to cook on. I have used this toaster oven over a year without any problems. It is fast, reliable, and saves money and time over using a normal household oven! Perfect for a small family or quick meal.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Perfect
on November 20, 2018
Posted by: Deb2015
from Philadelphia pa
Gender:Female
[This review was collected as part of a promotion.] I love this product it is a perfect size for my family.I use it all the time for fast lunch for my grandchildren.I would recommend this to everyone I know.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com