Customer reviews from blackanddeckerappliances.com
Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Average customer rating
4.1
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
91
4 Stars
27
3 Stars
19
2 Stars
8
1 Star
15
81%of customers recommend this product.
(
122 out of
151)
Customer Reviews for Black+Decker - 8-Slice Extra-Wide Convection Countertop Toaster Oven - Stainless Steel
Customer Rating
1
Not a great product
on April 14, 2018
Posted by: Kerry
from Bluffton, SC, USA
Gender:Female
I brought this product, thinking it was a good item a month ago. I have been so disappointed, doesn't heat up to required temperature, in fact I ate raw meatloaf. Even cooked it more than required time. The knobs are difficult to turn, I would not recommend this to anyone. Very disappointed!!!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 16, 2018
Thank you for offering your feedback regarding your Black+Decker TO3250XSB. I’m sorry to hear about the trouble you’ve experienced with your oven's design and results. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your oven has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Problem with middle knob
on February 7, 2018
Posted by: JSUG
from Alabama
This was a gift for me to use at school. The heating elements work fine. The middle knob is very hard to turn.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 9, 2018
Thank you for offering your feedback regarding your Black+Decker TO3250XSB. I’m sorry to hear about the trouble you’ve experienced with your oven. It is normal for the timer dials to have some tension, and they should become easier to turn with use. I want to ensure that your concerns are fully addressed. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Disappointed
on March 2, 2018
Posted by: Bunnie
from Florida, USA
Gender:Female
[This review was collected as part of a promotion.] Disappointed in this product. I got this toaster as a gift. I have problems with turning the knobs, very very hard to turn, not only me but my husband and son also. I cannot use it because of this, very disappointed in black a nd decker.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 5, 2018
Thank you for offering your feedback regarding your Black+Decker TO3250XSB. I’m sorry to hear about the trouble you’ve experienced with your oven’s controls. It is normal for the knobs to have some tension on them at first, but they typically will loosen some, with use. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Safety Hazard
on December 25, 2018
Posted by: Margie65
from Burleson, Texas
Gender:Female
The many features of this toaster oven was what attracted me to this oven. The price was right up my ally. That is the only good thing about this toaster oven. After setting it up I tried the toast feature, it didn't take long to know this was not for me. The whole outside oven was so hot I could not put it close to anything. The outside cabinet should not get hot, this oven is a safety hazard and I will be returning it as fast as I can.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
In love
on February 7, 2017
Posted by: Danielloves
from South Carolina, United States
Gender:Female
[This review was collected as part of a promotion.] I have bee with out a toaster oven for about 1 1/2 in tell I got the offer to review this one and I absolutely love it it works so much better then the old one I had I love the natural Heat it's just a amazing toaster oven and cooks great
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great size, sleek design
on February 7, 2017
Posted by: njgirl
from NJ
[This review was collected as part of a promotion.] This toaster is the exact same toaster oven that was replaced, just a little smaller, which for me is perfect. Same features and does the same job. The fact that it is all stainless now, is an even bigger plus.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Microwave move over there is a new oven in town!
on February 7, 2017
Posted by: airrescue112
from Wichita, KS, United States
Gender:Female
[This review was collected as part of a promotion.] Love this Black and Decker Natural Convection Toaster Oven. I have always thought a Toaster Oven would be so handy, now I know that is an understatement. I work odd hours and rarely get the chance to eat a meal with my husband. So at our house we separately feast on quick heat and eat food. We have depended on our microwave so long I forgot what a oven cooked food taste like.
We tried the oven out with 4 corn dogs and were pleasantly surprised. The breading was crisp instead of soggy and the dogs were warmed up all the way through. Same things can be said for chicken nuggets, pizza pockets and egg rolls. Overall the food just taste better in the oven. Sometime in the near future I will toast up some hamburger buns in it. The new Natural Convection works great, all of the food we cooked in it came out just right and evenly cooked all the way through.
The Convection Oven is Stainless Steel so it blends nicely with my other small appliances. On the front right side you will find the easy to use controls. Set your temperature. Choose your desired mode bake, broil, toast, and keep warm. Set the timer up to 30 minutes and you will be cooking.
Overall it is a good looking machine, I love the glass door so you can easily see what's cooking. Black and Decker say you can cook up to a 9 inch pizza. Included there is a wire rack and pan for baking. In the bottom there is a easy to clean removable crumb tray. This toaster over has changed the way we prepare food and has a place in our kitchen.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
a great little toaster oven
on February 7, 2017
Posted by: Gloria58
from Kingman, AZ, United States
Gender:Female
[This review was collected as part of a promotion.] I have been using my toaster oven for quite a few different ways. It is great for broiling my texas toast, cooking snacks for my daughter, and keeping items warm. I have baked small pizzas in it and it works in so many ways when I don't want to use my regular oven. It won't heat up the house either, great for summer months. It cooks evenly and doesn't take up a lot of space on the counter. A great little oven.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com