Customer reviews from blackanddeckerappliances.com
Black & Decker - Single Burner Portable Buffet Range
Average customer rating
1
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
5
0%of customers recommend this product.
(
0 out of
4)
Customer Reviews for Black & Decker - Single Burner Portable Buffet Range
Customer Rating
1
Fails after 4 months.
on November 10, 2016
Posted by: Kristine
from Clinton, WA, United States
I live in a small house and use this hot plate as an extra burner when cooking for company. The product is terrible. My 3rd burner just failed after 4 months. My 2nd burner lasted about the same. The product isn't expensive, but it's inconvenient to discover I have to pick up a new one every 4 months and the old ones just fill up the landfill. What a waste of materials. I would purchase a different product if I could find one.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 14, 2016
Thank you for offering your feedback regarding your Black+Decker SB1001B. I’m sorry to hear your ranges have stopped heating so soon. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
awful and dangerous
on June 3, 2018
Posted by: bellestory
from TN, USA
Gender:Female
I trust black and decker. All my tools are by them and they are great but this item is dangerous. First it is light weight and has no feet on it so it slides all over the counter. Second it has a tiny burner and you must use small pans. Third the controls are on the side so you cannot see them and you have to turn it around, hold it down with one hand and twist the knob to the desired setting. I ordered it and thank goodness it shorted out after 2 weeks of use. My fear was always that when I stirred a pot the whole thing would just slide off in the floor. It was a challenge to use and I am very disappointed that B&D would produce something so dangerous. You could have at least added rubber feet to keep it somewhat stable. I bought another brand this time.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Worked great until it broke
on January 24, 2019
Posted by: gingerchef
Gender:Female
worked fine for 6 months, then died. I've had comparable hot plates from other manufacturers that lasted way longer than this. Will not buy again.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 25, 2019
Thank you for offering your feedback regarding your Black+Decker SB1001B. I’m glad your range was working great initially, but I'm sorry to hear about the trouble you’ve experienced with it recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your range has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not worth it
on November 15, 2022
Posted by: Wendy209
from California
Gender:Female
I bought this not even 4 months ago. I have only used it a handful of times, maybe about 4-5 times. Last night it just stopped working while I was using it to heat up some quesadillas :( I couldn’t believe it. It says it has a 2 year warranty, so I am hoping I can get it replaced and see if the new one works better.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, November 16, 2022
Thank you for offering your feedback regarding your Black+Decker Single Burner Portable Buffet Range. I’m sorry to hear that your buffet range had stopped working. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your burner has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not even
on March 19, 2025
Posted by: Debra1625
I bought this used it ( worked). Then realized it was uneven. I tried 3 different surfaces same results. I will be taking it back after 2 days
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, March 21, 2025
Thank you for providing your feedback regarding your Black+Decker Single Burner Portable Buffet Range. I'm sorry to hear of the experience you had with your buffet range. We strive to provide quality products and excellent support for our customers and hope you will consider us for your future purchases. If you need further assistance, please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42563791 so that we may better assist you. We look forward to hearing from you.
Written by a customer while visiting blackanddeckerappliances.com