Customer reviews from whirlpool.com
Whirlpool - 32 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
3.8
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
12
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
5
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Whirlpool - 32 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
1
Major problem model!!
on July 26, 2017
Posted by: Anonymous
from Idaho
Our fridge has stopped cooling and doesn't dip below 58 degrees. We noticed this happening after our door ice maker stopped producing ice. Very irritatingly we lost a FULL fridge of fresh groceries, save for a salvaged few condiments and bellpeppers luckily stowed in a cooler area.We followed guide suggestions, and customer service suggestion to unplug/replug to restart. Fan finally came on, but still doesn't cool. Service tech will be out in the morning but after finding ALL these horrid reviews with EXACTLY the same problem, I have zero confidence these will be permanently resolved. And to hear parts may be on back order? This is a HUGE issue for such a pricey fridge!Whirlpool, will you be replacing these fridges with models that actually WORK? Will you compensate those of us that have lost our groceries (sadly for some, multiple times over)??PLEASE make this right and don't let this fridge issue become the next Galaxy Note 7 debacle.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Broken 5 times in 6 months
on July 14, 2017
Posted by: One Disappoint Girl
from Columbus ohio
We've lost a fridge and freezer full of food multiple times. We've been without a fridge for several days while we wait for replacement parts. We've also been told to unplug our fridge for two days and try again to see if it worked. I shouldn't have to wait 48 hours to see if my fridge will work again. First my freezer wasn't working right, then both my ice makers stopped working (first the door). We were told by appliance repair that the door fridge doesn't produce much ice. We weren't evening getting a tray a day after being spoiled with ice for the first month. After replacing what has now been brought to my attention as a faulty part, it's broken AGAIN! What an expensive price of junk. For all the groceries I've replaced, I could buy a cheaper fridge that would still work.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Buy with caution
on December 19, 2016
Posted by: Anonymous
from Michigan
This is the second fridge I got sent to me that was delivered not working! Neither fridge or freezer cools. I bought this fridge Bc love design and dual ice maker I wish they could make it so it works
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible
on June 19, 2017
Posted by: Anonymous
from Chicago
Very Unhappy. After 7 months the ice maker stopped working and the fridge wouldn't cool. We waited a week for a part for what the repair man said was a "known issue' with this fridge. Six weeks later it happened again, no ice and the temperature in the fridge was 60 degrees. Twice we lost a refrigerator full of food.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor Quality
on June 22, 2017
Posted by: UnhappyTN
from Kingsport, TN
It has been in use 3-months and has had four service calls. We are now being told there is no replacement parts. Very dissatisfied, especially after throwing food away three times. The refrigerator will get up to 55 degrees at times. Whirlpool is not very helpful in solving this issue!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Working Well Now
on July 12, 2017
Posted by: BPuttkammer
from Cottage Grove, MN
We got our fridge in September of 2016. It has worked wonderfully since the delivery date. This is a massive fridge with lots and lots of storage. Last week our ice dispensers stopped making ice. The water line works, but no ice. I have reset the fridge, replaced filters and tried all the other troubleshooting tips in the manual but no ice is being made. After reading the other reviews about a warm fridge and the precursor issue of no ice being made I am concerned that we too will lose a fridge of food unless we can get service to fix the cooling unit. Whirlpool, is this still a known issue? How do I get my ice makers to start working again?
Written by a customer while visiting whirlpool.com
Customer Rating
5
Terrific refrigerator, huge inside
on December 12, 2016
Posted by: Anonymous
from Little TX
[This review was collected as part of a promotion.] We got this refrigerator with the house we just built
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantasic features, you can see everything. Easy to use.
on December 5, 2016
Posted by: Anonymous
from Deltona, FL
[This review was collected as part of a promotion.] This Fridge allows you to see and have easy access to all your food. Great layout and lots of space. In addition the movable shelves allows you to adjust to your family's changing needs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com