Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Purple
Average customer rating
3.7 out of 5
3.7
(41 Reviews)
Open Ratings Snapshot
Rating breakdown 41 reviews
5 Stars
15
4 Stars
12
3 Stars
6
2 Stars
3
1 Star
5
66%of customers recommend this product. 
(
27 out of 41
)
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Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Purple
Customer Rating
4 out of 5
4
Great for a little, then breaks
on September 15, 2013
Posted by: texasb
Verified Purchase:Yes
This case is great while it's all still intact, but after awhile the outer plastic shell is bound to break. This is my second one, and both had the same issue of the outer plastic shell breaking. Seems to be a design flaw, but once it breaks in some place, it isn't as easy to get in and out of your pocket and also it will need to be sanded down or something so that it didn't leave a sharp edge.
Pros: great protection, easy to get in and out of pocket
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Customer service
on September 17, 2013
Posted by: ColoradoMark
from Denver, CO
Gender:Male
Verified Purchase:Yes
The product works wonderfully to protect the phone from drops (or accidental throws in my case). The plastic did break on the thin strip above the pin slot but I received a replacement promptly and easily. Unfortunatley, the new case has broken in the same spot - I will again pursue a warranty replacement. I tried a modification to case #1 to see if I could live with it but did not work well (I just cut out the broken piece of plastic and trimmed the rubber back. A great product but with one small weak point
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Broke, replaced, broke again
on September 19, 2013
Posted by: SFLGreg
from Miami, FL
Gender:Male
Verified Purchase:Yes
For the first few months, the case worked well. As I continued to use my phone, the case deteriorated. After about 5 months, the case was completely broken. I took a picture, mailed it back, and received the replacement, only to have the replacement break in about a month. I would not buy this model again. I might get another replacement, but I'd rather not spend the time having to do so.
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Broke twice
on September 29, 2013
Posted by: Creative
from Melbourne, Australia
Gender:Male
Verified Purchase:Yes
First Otter box broke and was replaced, the replacement then broke and haven't bother since . .. ..
Cons: Low quality
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Otter Box Commuter
on September 30, 2013
Posted by: jinglebells
Verified Purchase:Yes
It has protected my phone very well but it breaks quite easily.
Pros: High quality
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great Product
on September 30, 2013
Posted by: Haha
from Houston, TX
Gender:Female
Verified Purchase:Yes
I love the case. I've dropped the phone many times on hard surfaces - tile, concrete, parking lots, grocery. Never a scratch or crack! I feel safe letting the little ones play a game on it.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
on September 30, 2013
Posted by: willow63
from Beausejour, Manitoba
Gender:Female
Verified Purchase:Yes
I had replaced by otterbox as it just didn't fit properly around the phone. I dropped my phone on the carpet and the otterbox broke at the bottom, so I have it taped to hold it together. I feel that it should not break from such a fall. I do not know where my original receipt is as it was replaced already. I have to purchase another one for my IPhone 4S but not sure what type to purchase.
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Otter Box
on September 30, 2013
Posted by: Wayne49
from Hermitage, PA
Gender:Male
Verified Purchase:Yes
I do like the protection it gives. The soft part of the cover, however, expands from the heat of carrying it in my pocket. It does not "hug" the phone. I had it replaced once but the new cover is doing the same thing.
Pros: Durable
Cons: soft cover stretches out of shape
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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