Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2 out of 5
4.2
(1,696 Reviews)
Open Ratings Snapshot
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product. 
(
1,384 out of 1,696
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Customer Rating
5 out of 5
5
otterbox cases
on December 2, 2013
Posted by: wilbert
from los angeles CA
Gender:Male
Verified Purchase:Yes
they are the best, it protect your phone like no other cases
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Never Waste Your Money
on December 2, 2013
Posted by: CoreyCamps
Gender:Male
Verified Purchase:Yes
I bought this case for my iPhone before I had even bought the phone itself. I was expecting quality, as a nice chunk of change was dropped to buy the OtterBox. Within two months of having the case, it broke in three different places, and I finally conceded to get another for free from the company itself when it broke beyond use from taking it out of my pocket.
The new one was received and within two DAYS of owning it and never dropping it once, it broke again.
DO NOT WASTE YOUR MONEY. This case is definitely not worth any of it.
Pros: good customer service
Cons: Low quality, Not durable, too expensive
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best purchase
on December 3, 2013
Posted by: Kim1
from Parkville, MD
Gender:Female
Verified Purchase:No
Amazing product and love the Otter Box warranty. Comes in amazing colors as well.
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great Company
on December 3, 2013
Posted by: loosecannon
Verified Purchase:Yes
My otterbox cracked in several places. Followed their warranty process. They sent me a new case. Great Company, Great Customer Service. Customer for life!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
on December 4, 2013
Posted by: Therese
Verified Purchase:Yes
Bought my first OtterBox for my phone. It worked great for a few months, but after a while I noticed a small crack at the bottom of the hard case. I sent in a warrantee claim, and customer support was prompt and helpful. I was able to get my Iphone protected in no time at all! Thanks guys!
Pros: High quality, great protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best warranty ever
on December 5, 2013
Posted by: Baba
from Nashville, Tn
Gender:Female
Verified Purchase:Yes
I think it's great the way you back your product. Your return policy is great as well. Love the color, so easy to see in my purse. Would definitely recommend one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
best cover
on December 5, 2013
Posted by: ralph15
from Colorado
Gender:Female
Verified Purchase:Yes
Ordered a lifeproof cover, did not like it. I carry my phone in my pocket a lot, so like the slim fit and the smooth, hard surface. Has survived being dropped okay.
Pros: Durable, High quality, slim fit, still usable even cracked
Cons: bottom hard piece will break because it is thin.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great Purchase
on December 5, 2013
Posted by: MariaBleu
Verified Purchase:Yes
All is good with the case except for the white part on the case. The white part of the case turns blue if you put it in your pocket. It would be great if they could come up with another base color other than white for a girls case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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