I understood that having an Otterbox on your phone meant that your phone would be protected. I work in an office and when I leave work, my phone goes into a pocket in my purse. I don't know if someone sat on my phone in a booth, or if someone bumped me with my phone, but now the back on my new iPhone 4S is shattered and there is a new crack in the otterbox I got less than 2 months ago. :(
Love the color, teal blue, love the easy of putting it on my phone and the texture feel which makes it easier to handle. I am most impressed with the service of Otter Box in handling my concerns and sending me a new one, no questions asked. Thank you
I had to replace a broken otterbox and this was by far one of the easiest warranty claims I've ever dealt with. Send a couple of pictures wait a week and your new otterbox is on your porch.
My phone flew off the top of my car (don't ask) and landed in the middle of a busy street....was found by a good Samaritan and returned. The Otterbox was cracked...but my phone was unscathed!....and Otterbox replaced my case. Many thanks