Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: Northwind248
from Detroit, MI
Gender:Female
Verified Purchase:Yes
At the moment I really love my Commuter iPhone case. In fact, This is the 4th one I've loved in the past couple years! For about 8 months, It works just as advertised: great protection, and it slips easily into my pocket unlike a lot of the bulkier cases on the market. Then out of the blue - no drops or rough handling - I notice that the hardshell outer case is broken. generally the skinny piece above the charger port. I've also had breakage on the back edge while attempting to remove the hardshell portion of the case. If only Otterbox didn't use such a brittle plastic this would be about the perfect case for me. Thank goodness they back their products so well. My son asks why I keep getting it replaced when it just keeps breaking. I tell him as long as it gets replaced, it's the best case out there for 8 months or so.
Pros: great warranty, great protection for about 8 months
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DanaH80
from Bowling Green, KY
Gender:Female
Verified Purchase:Yes
The white color of the rubber gets very dirty and then is not able to be cleaned. I hate this color. I will not purchase this product in this color again.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: v8power
from Victoria BC Canada
Gender:Male
Verified Purchase:Yes
I have used the OtterBox case for years. Theo only comlpaint I have is the fit and finish of the plastic parts. they dont fit very well over the Rubber. Other than that the product has protected my Iphone from moderate to sever abuse at times. It been dropped, kicked, thrown, and ran over. my phone is still in near perfect shape.
The warranty is next to none, fast replacement no hassles.
Pros: Durable
Cons: Low quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
on November 14, 2013
Posted by: MJHG
from Iowa
Gender:Female
Verified Purchase:No
I had my otter box replacement for less than two weeks and it cracked in the lower left corner.
Cons: Low quality
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Amilla
from West Chester, PA
Gender:Female
Verified Purchase:Yes
I would really recommend this product to anyone. It's a great case. With working around the horse world you need something that will take a lot and you know you don't have to worry about if it gets stepped on or dropped. This is the product. I never had a problem. It's very durable and sleek for sliding in and out of pockets. I like how it feels and looks. The only thing I would change is that the rubber part does get dirty and gross looking.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marcia
from Midwest
Gender:Female
Verified Purchase:Yes
I dropped by phone. the case broke.
When I went to replace it at the phone store.
They told me it had a warranty
Needless to say I was thrilled!!
In this day and age it is amazing to have manufacturer stand
behind their product.
When I went to replace it at the phone store.
They told me it had a warranty
Needless to say I was thrilled!!
In this day and age it is amazing to have manufacturer stand
behind their product.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JJjjjjjjjjjjjjj
Verified Purchase:Yes
This case has really good protection but it is so hard to take on and off. I actually broke the case once trying to take it off (it cracked). But thankfully otter box send me a new one so thanks! Other than that I like it. I just wish it wasn't as expensive to get a cooler design (mine is just a straight colour and it was about $50, the other designs were even more expensive.)
Pros: High quality
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jaker911
Verified Purchase:Yes
your product is good, need to revamp your product rating site - make it simpler or people won't fill it out!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com