Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: Handmaid
from Halifax NS
Gender:Female
Verified Purchase:Yes
Otter Box replaced original case beautifully. Replacement case, however, seems stiff, made from different material and not as satisfactory.
Cons: too stiff
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: MamaBear
Verified Purchase:Yes
I truly believe this case has saved my iphone twice from water damage and while I don't tend to abuse my phone I have dropped it a couple of times and it has suffered no after affects thanks to the protection of the Commuter Case. Where my mixed feelings come in is that I am awaiting my fourth warranty replacement due to a crack that develops at the bottom corner of the case. My current case I only received a couple of weeks ago and it is already cracked. While I find Otter Box warranty and customer service to be the best I have ever experienced, I would prefer not to have to replace it so often.
Pros: good protection
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: osuguy54
Verified Purchase:Yes
Otterbox needs to make all cases accessible for docking and also the quality overall on this case is not the best.
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: upsetwithotter
Gender:Female
Verified Purchase:Yes
I got an otterbox May 2013, already had to get a warranty for it cause it was broken in 3 places. I received my warranty on October 4, 2013, and it already has a crack in it. Otterboxes are not very strong and sturdy.
Cons: Low quality
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: SaraSue
Verified Purchase:Yes
The commuter series phone case is the perfect combination of durable and not bulky. It easily slides into a pocket or purse with a smooth exterior, but protects the phone wonderfully when it is dropped on any surface.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: thale
from Gainesville, FL
Gender:Female
Verified Purchase:Yes
I would recommend Otter Box to anyone looking for a case for their phone. Their customer service and warranty exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Phlip425
from One Mile High
Gender:Male
Verified Purchase:Yes
was carrying my phone in hand along with a packet of mail the other day. I lost my grip and everything fell to the stone floor of my kitchen- phone made a "thud" noise instead of a crash. i picked it uop and inspected it to find nothing wrong with it.
Job well done Otterbox
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Scuto
from South Jordan, Utah
Gender:Male
Verified Purchase:Yes
The black plastic case cracked, just above the charging port after 3 weeks. Sent some photos via Email to otterbox and they sent me a new one. Same problem after 1 month.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com