I truly believe this case has saved my iphone twice from water damage and while I don't tend to abuse my phone I have dropped it a couple of times and it has suffered no after affects thanks to the protection of the Commuter Case. Where my mixed feelings come in is that I am awaiting my fourth warranty replacement due to a crack that develops at the bottom corner of the case. My current case I only received a couple of weeks ago and it is already cracked. While I find Otter Box warranty and customer service to be the best I have ever experienced, I would prefer not to have to replace it so often.
I got an otterbox May 2013, already had to get a warranty for it cause it was broken in 3 places. I received my warranty on October 4, 2013, and it already has a crack in it. Otterboxes are not very strong and sturdy.
The commuter series phone case is the perfect combination of durable and not bulky. It easily slides into a pocket or purse with a smooth exterior, but protects the phone wonderfully when it is dropped on any surface.
was carrying my phone in hand along with a packet of mail the other day. I lost my grip and everything fell to the stone floor of my kitchen- phone made a "thud" noise instead of a crash. i picked it uop and inspected it to find nothing wrong with it.
The black plastic case cracked, just above the charging port after 3 weeks. Sent some photos via Email to otterbox and they sent me a new one. Same problem after 1 month.