Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: janetba
from Carp ON
Gender:Female
Verified Purchase:Yes
The only thing I have a problem with is getting the input for a speaker connection into the top left. I always have to take the box off or it doesn't connnect.
Pros: Durable
Cons: above mentioned
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Benito
from California
Gender:Male
Verified Purchase:Yes
My first one broke, they sent me a replacement.
My replacement fell and cracked, AGAIN.
I gave up.
My replacement fell and cracked, AGAIN.
I gave up.
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: memyself
Gender:Female
Verified Purchase:Yes
Third time I get this box and it broke again after 3 days. Not sturdy enough.
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: shelleyb
from Hamilton Ontario
Gender:Female
Verified Purchase:Yes
don't think my phone would have survived day to da abuse without it...we all drop them eventually
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jenn2472
Gender:Female
Verified Purchase:Yes
I originally purchased the pink case with white silicone cover, how ever through the type of work I do the silicone had become extremely dirty and would not come white again. I called the company to inquire about purchasing a new silicone but the wonderful associate from otter box said that "they would love to just replace the entire case for me!" the process was very simple and just required me to send them pictures of the damage! I will always purchase otterbox for my phones!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BionicJo
from Canada
Gender:Female
Verified Purchase:Yes
I initially purchased the "commuter box" for my iPhone on a friend's recommendation. Best purchase I ever made: while on holidays in Mexico, I (accidentally) dropped my iPhone from a height of about 5 feet (1.5 meters) onto a MARBLE floor. The iPhone survived without any damage at all and continued to function perfectly. The Otter Box had a crack in the outer shell, and was kindly replaced under warranty. I'm a fan for life - theonly thing I would mention is that the screen protector does tend to crack.
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Divadrolyat
from Vancouver, BC
Gender:Male
Verified Purchase:Yes
I am a loyal Otterbox customer, already a huge fan of their product and now a MASSIVE supporter of their customer service approach.
The Otterbox cases are already value for money, however, with everything man made, things don't last forever. Saying that, It has been my privilege to liaise with the customer support group who have made my transactions effortless and enjoyable.
The Otterbox return policy is next to none, and is in my humble opinion their best advertising process. I RAVE to my friends and colleagues about their product, and boast about their support services. That by itself is the best form of advertising!
Thanks Otterbox team, keep up the phenomenal work!!
David
Pros: High quality, Durable
Cons: not bullet proof ;)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DJBob
from Riviera Maya, Mexico
Gender:Male
Verified Purchase:Yes
My first 4 commuter series case lasted 9 months which I don't think is that long so I gave it a 2 for fair. My phone is usually in my pocket or on a table so I don't abuse it. Lets see how my replacement works before I can give it a better review.
Pros: slim and easy to use
I would recommend this to a friend!
Written by a customer while visiting otterbox.com